The situation with coronavirus is changing very quickly, and this page will be constantly updated.
Update on March 24: Hong Kong will ban all tourists from entering the city, including transit arrivals, starting from March 25 in an effort to stop the spread of the coronavirus (Covid-19).
A number of airlines around the world have cancelled flights to and from Hong Kong in the wake of the deadly coronavirus outbreak that originated in the Chinese city of Wuhan.
The virus has claimed over 1,000 lives and the total number of confirmed cases has reached 43,100 as of Tuesday, according to the South China Morning Post. Hong Kong reported its first coronavirus death last week.
The following airlines have cancelled flights to Hong Kong:
The Russian flag carrier has announced it will suspend its Hong Kong service.
The airline said its flights to Hong Kong will continue to operate until March 7, and its flights from Hong Kong will run until March 8.
Business Traveller Asia-Pacific has asked the airline when it will resume this service.
Air Canada will extend the suspension of its daily non-stop Toronto-Hong Kong flights until April 30 due to “reduced market demand”. The airline previously announced that it would suspend flights on this route between March 1 to March 27.
Meanwhile, it’ll continue to fly its daily Vancouver-Hong Kong route.
Air New Zealand
From March 29, Air New Zealand will resume operations of its Hong Kong service, which is currently operated by Cathay Pacific. However, it will reduce the flight frequency from daily round-trip services to four return flights per week between April 21 and May 31.
Business Traveller Asia-Pacific previously reported that Cathay Pacific would take over Air New Zealand’s Hong Kong-Auckland return service for most of the first quarter of 2020.
American Airlines has extended its suspension of flights to Hong Kong.
The US carrier said it will stop flying to China and Hong Kong from its Dallas-Fort Worth (DFW) and Los Angeles (LAX) hubs.
- Flights between DFW/LAX and mainland China are suspended through October 24.
- Flights between LAX and Hong Kong (HKG) are suspended through October 24
- Flights between DFW and HKG are suspended through July 1. The service will resume from July 2 with three weekly flights until October 23.
Japanese carrier ANA will suspend its daily Hong Kong-Kansai service from February 17 to March 28.
In October last year, the carrier already announced that the aircraft deployed on this route would be downsized from a 202-seater Boeing 767-300ER to a 146-seater Airbus A320neo.
ANA’s daily Hong Kong-Tokyo Narita and twice-daily Hong Kong-Tokyo Haneda service will remain normal during the same period.
British Airways will halve its flights from London Heathrow to Hong Kong, joining a growing list of airlines that have cut their flights to Hong Kong in the wake of a deadly coronavirus outbreak.
Flight tracking website Routes Online shows that the UK carrier closed reservations for one of its two daily flights to Hong Kong between February 13 and March 31 this year, while its BA027 and BA028 flights will continue to operate during this period.
Cathay Pacific is suspending numerous international routes until March 28.
There will be no flights to London Gatwick, Rome, Washington DC, Newark, Male, Davao, Clark, Jeju and Taichung during this period.
Routes to all cities in mainland China, excluding Beijing, Shanghai, Chengdu and Xiamen, will also be suspended.
The airline says it has “reduced flights to and from Mainland China by approximately 90 per cent until the end of March 2020.”
The full list can be viewed here, along with information on rebookings and refunds.
Cebu Pacific has reduced the number of times it flies to Hong Kong until March 29. The airline cancelled the following flights yesterday:
- 5J310, 5J311 (from February 12), 5J312, 5J313
The following Chinese airlines are still flying to Hong Kong: Air China, China Eastern, China Southern, Xiamen Air, Shanghai Airlines, Shenzhen Airlines, Sichuan Airlines, Juneyao Airlines, Spring Airlines and Shandong Airlines.
However, everyone who has visited mainland China over the past 14 days and is entering Hong Kong, including Hong Kong residents, is required to undergo mandatory quarantine for 14 days upon arrival.
El Al Israel Airlines, the flag carrier of Israel, has adjusted its flights to Hong Kong and Beijing.
The airline has extended the suspension of its flights to Beijing and Hong Kong until May 2 this year. Previously, it announced that flights to Beijing would be suspended until April 24, and flights to Hong Kong would be cancelled until March 20.
Emirates continues to fly to Hong Kong. Passengers travelling to or from Hong Kong with tickets issued on or before January 28 can rebook their travel dates for up to 28 days from the original travel date, free of charge.
The airline is also offering refunds for any unused tickets for travel dates between 23 January to 31 March 2020 and it will reroute to select destinations free of charge for outbound travel up to 31 March (subject to availability).
Selected destinations are Dubai, Denpasar, Phuket, Manila, Cebu, Clark, Bangkok, Singapore, Kuala Lumpur, Hanoi, Phnom Penh, Saigon, Jakarta, Taipei, Mauritius, Seychelles, Nairobi, Dar Es Salaam, Casablanca, Tunis, Addis Ababa, Johannesburg, Durban and Cape Town.
Etihad has now suspended all flights to Hong Kong until June 30.
Finnair said it will cancel one of its two daily flights to Hong Kong between March 1 and March 28, including its AY101 Helsinki-Hong Kong service and AY102 Hong Kong-Helsinki service.
It further added that it will continue to fly to Hong Kong once daily rather than twice daily throughout April.
The airline said customers whose flights have been cancelled can change their travel dates or get a full ticket refund by contacting Finnair customer services.
Since February 17, Japan Airlines (JAL) has reduced its Tokyo Haneda-Hong Kong service to four weekly flights that operate on Tuesdays, Thursdays, Saturdays and Sundays until March 28. However, the airline said it this service has also been scheduled for February 28 on a Friday.
The airline has also cut its Tokyo Narita-Hong Kong flights to three services per week. The outbound flight JL735 to Hong Kong will operate on Tuesdays, Thursdays and Sundays, while the return flight JL736 will operate on Mondays, Wednesdays and Fridays.
According to the airline, it will offer two additional outbound services (JL735) on February 28 and 29, as well as two more return flights (JL736) on February 29 and March 1.
JAL said its call centre will reach out to affected customers with an “applicable flight ticket” by email or call to tell passengers about alternative flight or to accept refunds.
According to JAL, affected passengers will be able to confirm whether they want to opt for the alternative flights by going to “booking details” on its website. Passengers can choose whether they want an alternative flight. The airline said those who booked tickets through a travel agency need to contact their agency to make changes.
KLM is further adjusting its flights to mainland China and Hong Kong in the wake of the coronavirus outbreak.
The Dutch carrier has been offering flights to Hong Kong every other day instead of daily flights since March 2 until May 3.
What’s more, the airline, which previously suspended its services to Beijing, Shanghai, Chengdu, Hangzhou and Xiamen until March 28, has also announced that its flights to Chengdu, Hangzhou and Xiamen will be further suspended until May 3.
The airline said it plans on resuming flights to Beijing and Shanghai in April. KLM offered daily flights to these cities before the coronavirus outbreak.
According to Lufthansa Group, flights between Munich and Hong Kong will be suspended between March 6 and April 24. The Group said affected passengers will be rebooked via Frankfurt and Zurich “as far as possible” during this period.
It has also extended the suspension of Lufthansa, Swiss and Austrian flights to mainland China until April 24, and to Tehran until April 30.
The Group advises passengers to check their flight status on the airlines’ websites. Passengers who have provided their contact details will be informed by SMS if their flight is affected due to the coronavirus.
Philippine Airlines has extended its cancellation of flights between Manila and Hong Kong until March 28. The airline this is due to the “continuing travel restrictions imposed by the Philippine Government as a public health and safety measure, related to the novel coronavirus situation”.
The airline said there is no definite end date to the travel ban and it is uncertain whether it will resume flying after March 28. The airline said that it is now unable to re-accommodate passengers of cancelled flights.
The carrier also cancelled its flights to Taiwan following the Philippine government’s decision to expand a travel ban to include Taiwan in an effort to help contain the spread of the coronavirus.
Qantas has reduced services from Sydney, Melbourne and Brisbane to Hong Kong. Details are as follows:
|Reduced from 14 to seven return flights per week
|Reduced from seven to four return flights per week
|One additional cancellation per week compared with previously announced cuts
|Reduced from seven to three return flights per week
Qatar Airways is still flying to Hong Kong. However, according to Routes Online, the carrier has downsized the aircraft used on its Doha-Hong Kong service for the second half of February.
From February 16 to February 29, the roundtrip flight QR816 and QR815 will be operated by a 254-seater Boeing 787-8 Dreamliner instead of a Boeing 777-300ER, while for the other roundtrip flight QR818 and QR817, an Airbus A350-900XWB will replace the Boeing 777-300ER.
Due to the situation in China regarding the coronavirus, SAS has decided to extend the suspension period of its flights to and from Shanghai and Beijing until March 29, while it added that Hong Kong will be serviced as scheduled.
Earlier this month on February 6, the airline decided to prolong the suspension of all flights to and from Shanghai and Beijing until February 29th.
Refunds and rebooking services are offered for affected passengers.
SAS said will continue to monitor the situation “in close dialogue” with authorities. Customers travelling to, from or via Hong Kong may voluntarily change their reservation or request a refund as well.
Singapore Airlines (SIA) has reduced flights to Hong Kong due to a drop in demand amid the coronavirus outbreak.
The airline typically operates a Singapore–Hong Kong–San Francisco service, but will remove the Hong Kong stop between February 17 and March 28 on flights SQ001 and SQ002.
Flight tracking website Routes Online indicates that SIA will further reduce its Singapore–Hong Kong service from six to three daily flights between February 17 and March 28. The airline previously scheduled four to five daily flights on this route.
United has decided to extend the suspension of its flights to Beijing, Chengdu, Shanghai and Hong Kong until April 30.
Earlier this month, United announced the suspension of its Hong Kong flights until April 24 due to a “continued drop in demand”.
Virgin Atlantic is still flying to Hong Kong.
Virgin Australia is still flying to Hong Kong, but only from Sydney, and this service will be cancelled permanently from March 2 due to a decline in market demand. The Melbourne to Hong Kong service ended on February 11.
“Hong Kong has continued to be a challenging market. With a decline in demand following ongoing civil unrest, and growing concerns over the coronavirus outbreak in the wider region, we have made the decision to withdraw services,” said Virgin Australia Group chief commercial officer, John MacLeod. The airline said it will contact guests booked to travel on services between Sydney and Hong Kong from March 2, 2020 onwards via email – or their travel provider will contact them – to provide alternative arrangements.