Hotel group Shangri-La is extending its complimentary Covid-19 medical coverage to cover additional hotels in Southeast Asia, Australia, Hong Kong and Japan.

The service – which covers “emergency medical expenses of up to a total of USD $184,000 for medically necessary and reasonable costs should a guest test positive for Covid-19 during their stay” – was launched in January at Shangri-La’s hotels in Singapore.

It will now be extended in phases, to include a further 21 properties. Seven hotels have initially joined the scheme, as follows:

  • Shangri-la Hotel, Kuala Lumpur
  • Traders Hotel, Kuala Lumpur
  • Shangri-la’s Rasa Ria Resort & Spa, Kota Kinabalu
  • Shangri-la’s Tanjung Aru Resort and Spa
  • Shangri-la Rasa Sayang Resort and Spa
  • Golden Sands Resort (Penang)
  • Jen Penang Georgetown by Shangri-La

The programme currently covers guests with check-in dates up to December 31, 2021. For more details on the coverage and eligibility, click here.

Commenting on the news Lim Beng Chee, chief executive officer of Shangri-La Group, said:

“At Shangri-La, it is in our nature to look after people, to anticipate their needs and go above and beyond to ensure they have a memorable, safe and joyful experience. With global vaccination programmes and discussions of international borders relaxation gaining some momentum, we anticipate more people will soon be looking to safely travel once again.

“The proactive arranging of Covid-19 insurance coverage, which is increasingly a travel staple, demonstrates our commitment to be there for our guests every step of the way when they are ready to travel.”

For our feature on how hotels are rethinking their operations to protect their guests and staff in the Covid-19 era, see:

New world of business travel for hotels: stay safe