Shangri-La Hotel, Kuala Lumpur Expresses Gratitude to our Unsung Heroes during COVID-19

Shangri-La Hotel expresses gratitude

Kuala Lumpur, 10 April 2020 – Since the inception of COVID-19, frontliners throughout Malaysia have been working tirelessly to help curb the spread of the virus. To express our gratitude for their sacrifices, Shangri-La Hotel, Kuala Lumpur has taken the initiative to offer donations first to Dang Wangi Police Station and Hospital Serdang on April 7, 2020, followed by Lembah Pantai Health Clinic throughout April 9 to April 14, 2020.

To offer support for the work the police force has done for the country, the culinary team prepared packed lunches for Dang Wangi Police Station. Mr. Gonzalo Duarte Silva, General Manager of Shangri-La Hotel, Kuala Lumpur presented the hot meals to representative ASP Riduan at noon. The hotel also donated toiletries to the frontliners at Hospital Serdang with Resident Manager, Mr. Sachin Tyagi welcoming and passing the donated goods to representatives Dr. Norimie Binti Nafi and Ms. Nurul.

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On a separate initiative, the hotel will be providing 100 packed lunches for the team at Lembah Pantai Health Clinic from April 9 to April 14, 2020. The clinic is currently Malaysia’s top red zone with the highest cumulative tally of COVID-19 cases recorded and the hotel would like to offer moral support and show appreciation for their contribution towards the community.

The hotel has encouraged its followers on Facebook and Instagram to contribute meals to Dang Wangi Police Station and Lembah Pantai Health Clinic. All they need to do is log onto and place their orders, leaving a note to let our staff know that it will be a sponsored meal. Alternatively, they could also donate medical supplies to Hospital Serdang by emailing the Communications team at [email protected].

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Shangri-La Group is committed to operating in an economically, socially and environmentally responsible manner while balancing the interests of diverse stakeholders. We strive to be a leader in corporate citizenship and sustainable development and our CSR initiatives are focused on five key areas namely environment & biodiversity, community engagement, sustainable supply chain, employee development and health & safety.

The two CSR programmes at the hotel levels – Embrace & Sanctuary – are aimed at promoting education and the environment. Embrace, Shangri-La’s Care for People project, looks at the highest level of education and health support needed in under-privileged communities. Sanctuary, Shangri-La’s Care for Nature project, promotes the conservation and restoration of biodiversity.

For more information, please visit the group’s CSR section on