Air France and sister carrier KLM have switched lounge providers at Heathrow T3, with eligible customers now able to use the terminal’s Club Aspire facility.

The two Skyteam member airlines moved into Terminal 3 in August last year, having temporarily been operating at Terminal 2 following the closure of Terminal 4 as a result of the Covid-19 pandemic.

Air France and KLM move to Heathrow’s Terminal 3

There are currently no plans for the Air France or KLM to return to T4 – the Skyteam lounge at the terminal has permanently closed, and Fahmi Mahjoub, Air France-KLM general manager, United Kingdom and Ireland stated at the time of the move to T3 that:

“This move brings us and our partners, Delta Air Lines and Virgin Atlantic, closer together under one roof, and will further improve customer experience especially for our transatlantic passengers”.

The two airlines had been using the No1 lounge at Heathrow T3 – indeed the lounge’s website still lists Air France and KLM as partner airlines.

But this page on confirms that “As of June 27, 2022, Air France and KLM customers departing from London Heathrow and eligible for lounge access are invited to the award-winning Club Aspire lounge”.

The lounge is located next to gate 9, with Air France directing customer to “follow signs to Gate 1-42 and for ‘All Airline Lounges’ – the lounge is signposted as ‘Lounge D’ and will be on the right hand side”.

The facility – which opened in October 2016 replacing the previous Swissport lounge – features free wifi, business and quiet zones, a seasonal hot food menu, and hot and cold drinks including wine, beer and spirits.

There are also shower facilities, but note that these incur an additional charge of £15 for 30 minutes, including towels and toiletries.

Customers eligible to use the lounge under the Air France KLM agreement are as follows:

  • La Première passengers, Business Class passengers, Flying Blue Club 2000 / Club 2000 Skipper, Platinum and Gold members, Skyteam Elite Plus passengers.,