Today KLM has revealed details of its much-awaited premium economy class which it brands as Premium Comfort.
KLM fans worldwide have long wondered why the airline has been slow in adopting this product which was initially launched by Eva Air and Virgin Atlantic 30 years ago.
It is expected Premium Comfort will appear from July. North America will be the first destination to see the new seating.
There will be between 21 and 28 seats depending on aircraft type.
Premium Comfort will be in line with the products from other airlines. In other words pitch is 38 inches, seats are wider and the layout on B777s will be 2-4-2. Onboard catering will be upgraded.
According to Luchtvaart “the first B787-10 should be equipped by July. Then follows B787-9, B777-200 and B777-300ER. The A330 will not receive Premium Comfort as this aircraft is being phased out by 2025.”
Boet Kreikew, executive VP of KLM customer experience, said:
“We have great expectations for Premium Comfort based on extensive market research. The new class will meet the wishes of business and leisure travellers.
“It reaffirms our partnership with Delta, Air France and Virgin Atlantic on North Atlantic routes [all three have been offering premium economy for some years already].”