Business Traveller Asia-Pacific Awards 2022 results

Today, we have announced the winners of the region’s most prestigious travel awards. The Business Traveller Asia-Pacific Awards is now in its 31st year and continues to celebrate the best in the travel and hospitality industry as voted by some of the region’s most qualified judges: the Business Traveller Asia-Pacific readers.

Taking an average of 19 business trips a year (pre-Covid), our readers are experts in assessing what constitutes the perfect flight and an exceptional hotel. Each year, we invite more than 30,000 of our loyal subscribers to cast their votes in our Reader Poll and share their opinions on everything from their favourite hotel brand or preferred hotel in a specific city, to the best inflight experience or favoured airport and airline.

While this year we returned to requests for readers’ thoughts on the last 12 months only (last year was 24 months due to the unprecedented global situation), we still asked readers to consider non-travel experiences related to Covid and its aftermath, including levels of communication, efficiency, sensitivity, and support from companies and organisations within the travel industry.

The poll ran from July to September, with the results independently compiled by research agency, Business Intelligence.

Read on to see the winners and runners-up.

Best Airline

1. Singapore Airlines
2. Qatar Airways
3. Emirates

Best Asia-Pacific Airline 

1. Singapore Airlines
2. Cathay Pacific
3. Thai Airways

Best Chinese Airline

1. Cathay Pacific
2. Air China
3. China Eastern

Best European Airline

1. Lufthansa
2. British Airways
3. Swiss International Air Lines

Best North American Airline

1. American Airlines
2. Delta Airlines
3. United Airlines

Best Middle-Eastern/African Airline

1. Qatar Airways
2. Emirates
3. Etihad Airways

Best Low-Cost Airline

1. Air Asia
2. Easyjet
3. Jetstar

Best Airline First Class

1. Singapore Airlines
2. Emirates
3. Cathay Pacific

Best Airline Business Class

1. Singapore Airlines
2. Qatar Airways
3. Cathay Pacific

Best Airline Premium Economy Class

1. Singapore Airlines
2. Cathay Pacific
3. Emirates

Best Airline Economy Class

1. Singapore Airlines
2. Emirates
3. Qatar Airways

Best Frequent Flyer Programme

1. Cathay Pacific – Marco Polo Club
2. Singapore Airlines – Krisflyer
3. British Airways – Executive Club

Best Airport in the World

1. Singapore Changi Airport
2. Hong Kong International Airport
3. Hamad International Airport, Doha

Best Airport in Asia-Pacific

1. Singapore Changi Airport
2. Hong Kong International Airport
3. Incheon International Airport

Best Airport for Tax-Free Shopping in the World

1. Incheon International Airport
2. Singapore Changi Airport
3. Dubai International Airport

Best Business City in Asia

1. Singapore
2. Hong Kong
3. Bangkok

Best Business City in the World

1. Singapore
2. London
3. Hong Kong

Best Leisure City in Asia-Pacific

1. Bangkok
2. Singapore
3. Tokyo

Best Serviced Residence Brand in Asia-Pacific

1. The Ascott
2. Frasers Hospitality Group
3. Oakwood Worldwide / Pan Pacific Serviced Suites

Best Serviced Residence in Asia-Pacific

1. Ascott Raffles Place Singapore
2. Fraser Suites Singapore
3. Ascott Sathorn Bangkok

Best Business Hotel Brand in the World

1. Grand Hyatt
2. Shangri-La
3. Intercontinental

Best Business Hotel Brand in Asia-Pacific

1. Shangri-La
2. Mandarin Oriental
3. Grand Hyatt

Best Business Hotel Brand in Europe

1. Intercontinental
2. Hilton Hotels and Resorts
3. Sofitel

Best Business Hotel Brand in North America

1. Hilton Hotels and Resorts
2. Intercontinental
3. JW Marriott

Best Business Hotel Brand in Middle East/Africa

1. Intercontinental
2. Jumeirah
3. Four Seasons

Best Luxury Hotel Brand in Asia Pacific

1. Four Seasons
2. Mandarin Oriental
3. Shangri-La

Best Mid-Market Hotel Brand in the World

1. Novotel
2. Doubletree by Hilton
3. Holiday Inn

Best Independent Hotel Brand

1. The Fullerton Hotels and Resorts
2. Ovolo
3. The Peninsula Hotels Group

Best Business Hotel in the World

1. The Peninsula Hong Kong
2. Mandarin Oriental Bangkok
3. Mandarin Oriental Hong Kong

Best Business Hotel in Asia-Pacific

1. Mandarin Oriental Bangkok
2. Shangri-La Singapore
3. Mandarin Oriental Hong Kong

Best Airport Hotel in Asia-Pacific

1. Crowne Plaza Changi Airport, Singapore
2. Hong Kong Skycity Marriott
3. Regal Airport Hong Kong

Best Independent Hotel in Asia-Pacific

1. The Fullerton Singapore
2. The Langham Hong Kong
3. The Fullerton Bay Singapore

Best Hotel Loyalty Programme

1. Marriott Bonvoy
2. Hilton Honors
3. IHG One Rewards

Best Business Hotel in Bangkok

1. Mandarin Oriental Bangkok
2. Shangri-La Bangkok
3. JW Marriott Bangkok

Best Business Hotel in Beijing

1. China World Summit Wing
2. Park Hyatt
3. Grand Hyatt

Best Business Hotel in Chengdu

1. Shangri-La
2. The St Regis
3. Grand Hyatt

Best Business Hotel in Guangzhou

1. Park Hyatt
2. Shangri-La
3. Mandarin Oriental

Best Business Hotel in Hanoi

1. Sofitel Legend Metropole
2. Hilton Hanoi Opera
3. JW Marriott Hanoi

Best Business Hotel in Ho Chi Minh City

1. Park Hyatt Saigon
2. Intercontinental Asiana Saigon
3. Sheraton Saigon

Best Business Hotel in Hong Kong

1. Island Shangri-La
2. Mandarin Oriental
3. Grand Hyatt

Best Business Hotel in Jakarta

1. JW Marriott
2. Shangri-La
3. Grand Hyatt

Best Business Hotel in Kuala Lumpur

1. Grand Hyatt
2. Mandarin Oriental
3. Sheraton Imperial

Best Business Hotel in Macau

1. Grand Hyatt
2. Mandarin Oriental Macau
3. Conrad Macau Cotai Central

Best Business Hotel in Manila

1. Shangri-La The Fort Manila
2. Edsa Shangri-La, Manila
3. The Peninsula Manila

Best Business Hotel in Melbourne

1. Grand Hyatt
2. Intercontinental Melbourne The Rialto
3. Park Hyatt

Best Business Hotel in Seoul

1. Intercontinental Seoul COEX
2. JW Marriott Dongdaemun Square
3. The Westin Josun

Best Business Hotel in Shanghai

1. Grand Hyatt
2. Park Hyatt
3. Pudong Shangri-La

Best Business Hotel in Shenzhen

1. Futian Shangri-La
2. Grand Hyatt
3. JW Marriott

Best Business Hotel in Singapore

1. Shangri-La 
2. The Fullerton
3. Raffles

Best Business Hotel in Sydney

1. Park Hyatt
2. Four Seasons
3. Intercontinental

Best Business Hotel in Taipei

1. Shangri-La Far Eastern Plaza
2. Grand Hyatt
3. Sheraton Grand Taipei

Best Business Hotel in Tokyo

1. Park Hyatt
2. Shangri-La
3. Grand Hyatt