Awards

Business Traveller Asia-Pacific Awards 2019 results

12 Sep 2019 by BusinessTravellerAsiaPacific
Business Traveller Awards

The winners of the region’s most prestigious travel awards were announced today at an exclusive presentation luncheon at the Island Shangri-La, Hong Kong.

The Business Traveller Asia-Pacific Awards is now in its 28th year and continues to celebrate the best in the travel and hospitality industry as voted by some of the region’s most qualified judges: the Business Traveller Asia-Pacific readers.

These 30,000-plus individuals are frequent travellers – taking an average of 19 business trips a year, and their views provide valuable industry feedback.

Between April and June, Business Traveller Asia-Pacific sent out a voting poll to subscribers, with the results independently compiled by market research company Business Intelligence.

Today, the airports, hotels, airlines and destinations that have most impressed this discerning audience have been crowned as the winners of their category.

Singapore Airlines was once again a major winner, winning the overall award for Best Airline in the World and Best Asia-Pacific Airline for the 19th year running. The airline also held on to the awards for: Best First Class and Best Economy Class, while Qatar Airways picked up the Best Business Class award this year. Singapore Airlines also won Best Premium Economy Class and claimed the prize for Best Frequent-Flyer Programme. Cathay Pacific picked up the Best Airport Lounge award again this year.

American Airlines won the award for Best North American Airline again. Best Chinese Airline went to China Southern Airlines, while Qatar Airways won Best Middle Eastern/African Airline and Lufthansa won Best European Airline.

The honour of Best Business Hotel Brand in the World went to Grand Hyatt once again – marking its seventh consecutive year at the top, while Shangri-La held on to the title of Best Business Hotel Brand in Asia-Pacific and Mandarin Oriental, Hong Kong again took home the award for Best Business Hotel in the World. At the same time, the Best Business Hotel in Asia-Pacific this year was again taken by event host Island Shangri-La, Hong Kong.

Ascott remains undefeated in the category of Best Serviced Residence Brand in Asia-Pacific, having held the title since 2004 when the award was introduced. Meanwhile, the Best Serviced Residence in Asia-Pacific this year was again voted as Oakwood Premier OUE Singapore.

NOTE TO EDITORS:

Between April and June of this year, Business Traveller Asia-Pacific sent out poll forms to its subscribers, who are some of the region’s most frequent travellers. Results were compiled and tabulated by market research company Business Intelligence. The full results will appear in the October 2019 issue of the magazine.

Business Traveller leads the portfolio of titles belonging to international publishing house Panacea Publishing, which is headquartered in London. Business Traveller Asia-Pacific is one of 13 titles around the world, including Business Traveller China.

Since its first issue in 1982, Business Traveller Asia-Pacific has represented a valuable resource for frequent travellers, as well as serving as a platform for their concerns.

Airlines

Best Airline

  1. Singapore Airlines
  2. Qatar Airways
  3. Cathay Pacific

Best Asia-Pacific Airline

  1. Singapore Airlines
  2. Cathay Pacific
  3. Thai Airways

Best Chinese Airline

  1. China Southern Airlines
  2. Air China
  3. China Eastern

Best European Airline

  1. Lufthansa
  2. British Airways
  3. KLM Royal Dutch

Best North American Airline

  1. American Airlines
  2. Delta Air Lines
  3. United Airlines

Best Middle-Eastern/African Airline

  1. Qatar Airways
  2. Emirates
  3. Etihad Airways

Best Low Cost Airline

  1. AirAsia
  2. Easyjet
  3. HK Express

Best Airline First Class

  1. Singapore Airlines
  2. Emirates
  3. Cathay Pacific

Best Airline Business Class

  1. Qatar Airways
  2. Singapore Airlines
  3. Cathay Pacific

Best Airline Premium Economy Class

  1. Singapore Airlines
  2. Cathay Pacific
  3. Virgin Atlantic

Best Airline Economy Class

  1. Singapore Airlines
  2. Emirates
  3. Cathay Pacific

Best Frequent-Flyer Programme

  1. Singapore Airlines – Krisflyer
  2. Cathay Pacific – Marco Polo Club
  3. British Airways – Executive Club

Best Airport Lounge

  1. Cathay Pacific – The Pier First Class Hong Kong
  2. Singapore Airlines – SilverKris First Class T3 Singapore
  3. Qantas – First Class Sydney

Best Independent Airport Lounge

  1. Plaza Premium First Hong Kong
  2. American Express Centurion Hong Kong
  3. Plaza Premium Hong Kong T1 Gate 40

Airports

Best Airport in the World

  1. Changi Airport
  2. Hong Kong International
  3. Heathrow Airport

Best Airport in Asia-Pacific

  1. Changi Airport
  2. Hong Kong International
  3. Incheon Airport

 Best Duty-Free in the World

  1. Incheon Airport
  2. Changi Airport
  3. Dubai International

Best Business City in Asia

  1. Singapore
  2. Hong Kong
  3. Bangkok

Best Business City in the World

  1. London
  2. Singapore
  3. Hong Kong

Best Leisure City in Asia-Pacific

  1. Bangkok
  2. Singapore
  3. Tokyo

Hotels

Best Business Hotel Brand in the World

  1. Grand Hyatt
  2. Four Seasons
  3. InterContinental

Best Business Hotel Brand in Asia-Pacific

  1. Shangri-La
  2. Grand Hyatt
  3. Mandarin Oriental

Best Business Hotel Brand in Europe

  1. Hilton Hotels & Resorts
  2. Sofitel
  3. InterContinental

Best Business Hotel Brand in North America

  1. Marriott Hotels
  2. Hilton Hotels & Resorts
  3. Four Seasons

Best Business Hotel Brand in Middle East/Africa

  1. Jumeirah
  2. Hilton Hotels & Resorts
  3. Grand Hyatt

Best Mid-Market Hotel Brand in the World

  1. Novotel
  2. Holiday Inn
  3. Courtyard by Marriott

Best Luxury Hotel Brand in Asia-Pacific

  1. Mandarin Oriental
  2. Shangri-La
  3. The Peninsula

Best Independent Hotel Brand

  1. The Fullerton Hotels and Resorts
  2. Swire Hotels
  3. Como Hotels and Resorts

Best Hotel Loyalty Programme

  1. Marriott Bonvoy
  2. Hilton Hhonors
  3. IHG Rewards

Best Business Hotel in the World

  1. Mandarin Oriental, Hong Kong
  2. The Peninsula, Hong Kong
  3. Island Shangri-La, Hong Kong

Best Business Hotel in Asia-Pacific

  1. Island Shangri-La, Hong Kong
  2. Mandarin Oriental, Hong Kong
  3. JW Marriott, Hong Kong = Shangri-La, Singapore

Best Airport Hotel in Asia-Pacific

  1. Crowne Plaza Changi Airport, Singapore
  2. Regal Airport, Hong Kong
  3. Hong Kong SkyCity Marriott

Best New Business Hotel in Asia-Pacific

  1. JW Marriott Hotel Singapore South Beach
  2. Sofitel Sydney Darling Harbour
  3. Hyatt Regency Bangkok Sukhumvit

Best Resort Hotel in Asia-Pacific

  1. The St. Regis Bali
  2. Shangri-La’s Boracay Resort and Spa
  3. Banyan Tree Phuket

Best Independent Hotel in Asia-Pacific

  1. The Fullerton Bay Hotel, Singapore
  2. 137 Pillars Suites Bangkok
  3. Arte Hotel Central Sukhumvit Bangkok

Best Business Hotel in Bangkok

  1. Grand Hyatt Erawan
  2. Mandarin Oriental
  3. Shangri-La

Best Business Hotel in Beijing

  1. China World Summit Wing, Beijing
  2. Grand Hyatt
  3. Rosewood

Best Business Hotel in Chengdu

  1. Niccolo
  2. Shangri-La
  3. The Temple House

Best Business Hotel in Guangzhou

  1. Shangri-La
  2. Conrad
  3. Grand Hyatt

Best Business Hotel in Hanoi

  1. Sofitel Legend Metropole Hanoi
  2. JW Marriott
  3. Hilton Hanoi Opera

Best Business Hotel in Ho Chi Minh City

  1. Park Hyatt Saigon
  2. InterContinental Asiana Saigon
  3. Sheraton Saigon Hotel & Towers

Best Business Hotel in Hong Kong

  1. Grand Hyatt
  2. Island Shangri-La
  3. The Peninsula

Best Business Hotel in Jakarta

  1. Grand Hyatt
  2. JW Marriott
  3. Shangri-La

Best Business Hotel in Kuala Lumpur

  1. Mandarin Oriental
  2. Grand Hyatt
  3. Doubletree by Hilton

Best Business Hotel in Macau

  1. Grand Hyatt
  2. Sheraton Grand Macao
  3. The Venetian

Best Business Hotel in Manila

  1. Makati Shangri-La
  2. Shangri-La at the Fort
  3. The Peninsula

Best Business Hotel in Melbourne

  1. Grand Hyatt
  2. Park Hyatt
  3. InterContinental

Best Business Hotel in Mumbai

  1. The Taj Mahal Palace
  2. The Oberoi
  3. Four Seasons

Best Business Hotel in New Delhi

  1. JW Marriott Hotel New Delhi Aerocity
  2. The Taj Mahal Hotel
  3. Shangri-La’s Eros

Best Business Hotel in Seoul

  1. Lotte Hotel
  2. Grand Hyatt
  3. Park Hyatt

Best Business Hotel in Shanghai

  1. Grand Hyatt
  2. Park Hyatt
  3. Pudong Shangri-La

Best Business Hotel in Shenzhen           

  1. Futian Shangri-La
  2. Grand Hyatt
  3. Four Seasons

Best Business Hotel in Singapore

  1. Shangri-La
  2. The Fullerton Hotel
  3. Grand Hyatt

Best Business Hotel in Sydney

  1. Park Hyatt
  2. Shangri-La
  3. Hilton

Best Business Hotel in Taipei

  1. Shangri-La’s Far Eastern Plaza Hotel
  2. Grand Hyatt
  3. W Taipei

Best Business Hotel in Tokyo

  1. Park Hyatt
  2. Grand Hyatt
  3. Hilton Tokyo Odaiba

Best Serviced Residence in Asia-Pacific

  1. Oakwood Premier OUE Singapore
  2. Ascott Raffles Place Singapore
  3. Ascott Raffles City Beijing

Best Serviced Residence Brand in Asia-Pacific

  1. Ascott
  2. Fraser
  3. Oakwood
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