Currently, ANA operates daily direct flights to two Indian destinations — Delhi and Mumbai from Tokyo. Japan’s largest airline is also set to add Chennai as its third destination in the country. The airline deploys its B787 Dreamliner on the Mumbai-Tokyo Narita route.
The boarding process for my flight NH 830 started on time. The process was systematic and smooth. Well-managed priority lanes and row-wise boarding made it a hassle-free process. Worth mentioning is the cabin crew — the ANA staff was very cordial, helpful and alert, to help expedite the boarding process.
ANA’s B787 Dreamliner on Mumbai-Tokyo route is fitted with 48 business class seats, 21 premium economy seats, and 146 economy class seats. The premium economy cabin comes in a 2-3-2 configuration. With 38 inches pitch, and 19.3 inches width, the PEY seat on this flight is spacious and comfortable. Additionally, the reclining function and leg rest are ideal for long-haul flights. A 15.6-inch touch-panel personal monitor, a power port and USB port are some of the features available. You also have ample stowage space for keeping your personal items.
Which seat to choose
The cabin is small and feels private. Be it the window or aisle, the seats are designed thoughtfully. So, seat choice depends on your preference. I did choose a left window seat.
The duration of the night flight is 8 hours 25 minutes. Along with the economy class meal and service, PEY passengers are offered some added services that include a wide variety of carefully-selected spirits and interesting dishes to try. ANA also offers a selection of self-service snacks on its India routes. While enjoying some inflight entertainment, I opted for a Japanese meal that suited my palate and was light on the stomach. The inflight food and beverage offerings were a delight. The crew took care of all my comforts and provided me with the required amenities. ANA has a great Indian vegetarian option too.
Verdict: ANA’S Premium Economy cabin is quite impressive and comfortable on long haul flights.