[Communipaw]

So…how about that new KLM Business Class????

[epeek06]

I am really glad to hear all the positive stories about the new WBC, I was really hoping that KLM sets the bar high, apparently they have done so.

The level of their new WBC fits in perfectly well with the rest of their services they provide, that is why for the past two years I have chosen to only fly with KLM when possible. I strongly believe that KLM are able to compete with europe’s elite (LH, LX, BA), and frequently surpass them in most aspects.

a BIG Please to people who have been on the new WBC of KLM to post their experiences on this thread!

[millionsofmiles]

@ epeek06

Yes, indeed KLM set the bar quite high: No other airline of Europe offers such a generous hardware and such a spacious layout. So at the time being they are in the lead.
I havent tried it yet, but just from the “paper form” it is very superior to the LH, BA, LX and AF. And at competitive prices, as far as I can see.

[KSHaggag]

I am delighted to hear that the KLM new WBC exudes spaciousness as in my opinion this is a key element in a decent business class product .KLM has anyway been a leader since Business class concepts were incepted ,in offering a spacious cabin rivaling all other competitors ,…

Well done KLM and looking forward to sampling the product soon .

[KSHaggag]

I am delighted to hear that the KLM new WBC exudes spaciousness as in my opinion this is a key element in a decent business class product .KLM has anyway been a leader since Business class concepts were incepted ,in offering a spacious cabin rivaling all other competitors ,…

Well done KLM and looking forward to sampling the product soon .

[JohnHarper]

This certainly looks good and I’m looking forward to trying it.

[AMcWhirter]

For KLM fans, here’s a youtube.com video about the making of the carrier’s new business class:

http://www.youtube.com/watch?v=x0NUt1C8zgM&feature=youtu.be

[TravelWise]

A nice video, I really like to see behind the scenes into the thought process that created the product.
One striking thing for me, looking at the video and online pictures, it seems that you still have to step over each other? No direct aisle access? Not only that, but you don’t step over the feet (as they go under the screen) but you need to step over quite a wide portion of the seat? Maybe I am mistaken, but if not, I think its a mistake to launch such a new product with great space but no individual access.
I don’t fly KLM at the moment and I don’t think this product will tempt me to try. I wait to read the reviews of the other travellers who actually use it.

[AMcWhirter]

I thought that KLM fans would like to see two tweets I have just come across.

One is sourced from @KLM_US and is a “behind the scenes” shot of the seats being installed.

https://twitter.com/KLM_US/status/436281595192832000/photo/1

The other, and perhaps more significant, is sourced from @airlinetrends and reveals that KLM’s new business class seat has doubled passenger satisfaction from a lowly 4.4 to 8.7 in terms of comfort. In terms of overall comfort and cabin, the rise is less pronounced: from 5.4 to 8.4

https://twitter.com/airlinetrends/status/436470614765744128/photo/1

[BusinessBabble]

That’s a pretty impressive increase in customer satisfaction, but begs the question why on earth they didn’t do something sooner with such terrible feedback on their old dated product!

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