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This topic contains 80 replies, has 32 voices, and was last updated by  Mark Caswell 17 Nov 2017
at 13:30
.

Viewing 15 posts - 1 through 15 (of 81 total)

  • Anonymous

    FDOS_UK
    Participant

    For the 4th time this year and about the 10th in recent memory, all my bookings have disappeared in my BAEC account.

    How about any one elses?

    The inability to delivery basic functionality, consistently, amazes me.


    TominScotland
    Participant

    FDOS_UK
    Mine too have disappeared – absolute scandal. Dwarfs the Panama Papers by a long mile.

    Edited to add:

    I am sure that the end of the world is on hold for a while longer. When looking to add an (existing) booking, received the following message:

    “The booking XXXXXX has already been added to your account. However, we are currently not able to display your bookings. You can still view it in Manage My Booking”….. which is true

    BA still loves me after all…….


    Tim2sms
    Participant

    Likewise, mine have gone. Gone from the mobile app too.


    Tom Otley
    Keymaster

    +1


    JollyMartian
    Participant

    Me too


    seasonedtraveller
    Participant

    I have 4 x long haul with BA booked.

    Zero showing in ‘my bookings’

    FFS (as the youngsters say)


    sparkyflyer
    Participant

    Happened to me a few times over the past year as well. On a separate note ,while I think ba.com has some good features, it can be infuriating…


    MartynSinclair
    Participant

    14 sectors (that I can think off after a night out) gone….. I am sure I will wake up in the morning and it will all be just a dream ๐Ÿ™‚


    AnthonyDunn
    Participant

    Just so long as they’re all back within a week or two… ยง:-)


    TominScotland
    Participant

    And miracles of miracles, my bookings are back…. The latest BA scandal is over.


    Window-seat
    Participant

    Calm down, like a faithful dog they always come back.


    FDOS_UK
    Participant

    TominScotland – 13/04/2016 04:48 BST

    I sometimes wonder what you smoke, Tom.

    It wouldn’t be very funny if someone was trying to check in online and couldn’t find their booking reference.

    Or perhaps unreliable/inefficient systems are a normal part of life in Scotland and as an Englishman, I don’t get it?


    FDOS_UK
    Participant

    seasonedtraveller – 12/04/2016 22:06 BST

    FFS +1.


    openfly
    Participant

    This happens to me frequently, especially over the last year.

    The last time I phoned the Exec Club it was the usual courteous reply that it will be fixed later. But this time, I asked to her to look at my bookings and pass the details of all 34 bookings over the next year! This actually meant details of return sectors as well….so, at least 68 sectors. She read every one out, dutifully with good humour….it took about 30 mins of BA time.
    But now I have a hard, pen-written copy of all my flights on BA….how quaint and old-fashioned, but all transferred to the iPhone memory.
    Have they cured this problem? Nope It’s a good job that their aircraft don’t fail with such regular monotony!!

Viewing 15 posts - 1 through 15 (of 81 total)
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