Delta and Westjet have further expanded their alliance, to include enhanced reciprocal benefits with each other’s loyalty programmes.
The carriers first announced plans for increased cross-border coordination back in 2017, and have since launched a series of new codeshare agreements.
The new deal will see enhanced elite reciprocal loyalty benefits for Delta Medallion members and Westjet Rewards members travelling with either airline.
Eligible customers will now receive priority boarding and check-in, priority security checks (where available), lounge access, preferred seats with waived seat selection fees, and additional checked luggage allowance with priority drop-off and handling through the journey.
Commenting on the news Delta’s Alain Bellemare, EVP and president – International, said:
“These enhanced customer benefits are the foundation for creating a more seamless travel experience for our joint customers as we work towards improving our products and services.
“Even though the transborder network is limited at present, due to the Covid-19 pandemic, these improvements will be available as the network rebounds and customers are ready to travel again.”
Both carriers have extended tier benefits in their respective loyalty programmes as a result of Covid-19, with Westjet Rewards Platinum, Gold and Silver status and tier benefits having been extended until the start of 2022, and Delta similarly having committed to all SkyMiles Medallion members enjoying the same loyalty benefits throughout 2021 as they had in 2020.
