Aerotel by Plaza Premium opens at Heathrow T3

7 Oct 2019 by Jenni Reid
Aerotel London Heathrow T3 entrance

Aerotel, the short-stay hotel brand by airport services provider Plaza Premium Group, opened its doors at Heathrow Terminal 3 this week.

Bookings are now open on the Aerotel website.

The landside hotel will target those arriving at the airport before a flight or wanting to refresh after one, with rooms bookable for between six and 24 hours.

Aerotel London Heathrow double

Its 82 keys will be split between 10 sqm singles, 14 sqm doubles and 21 sqm family rooms.

All rooms have a private bathroom, pillow menu, free wifi and a wake-up call service.

Guests will also get access to a lounge space called the Library Lounge which will have sofas and charging points as well as snacks and all-day a la carte meals for sale.

“Offering a good night’s sleep was the most important thing,” Song told Business Traveller.

“You can’t compare us to a five-star hotel, but if you look at your five-stars and your capsule hotels, we are somewhere in between. We’re based in the airport and that convenience is everything. We are a two minutes’ walk from Terminal 3 arrivals.”

The hotel has been nearly ready for more than a year, but the opening has been repeatedly delayed. This has caused confusion among some travellers because the signage has been in place for some time.

Aerotel Heathrow T3 single room

Plaza Premium established the Aerotel brand at Singapore’s Changi Airport in 2016, and has since expanded it to Abu Dhabi, Guangzhou, Hong Kong, Rio de Janeiro, Kuala Lumpur, Cebu and Muscat.

Plaza Premium founder Song Hoi-see told Business Traveller earlier this year that he expected the new Aerotel to be popular with Brits living far from Heathrow who have to work around awkward train times to and from the airport.

The group’s other products include a meet-and-greet service called Allways and lounges under the brands Plaza Premium, Plaza Premium First and Plaza Premium Arrivals.

An Aerotel opened earlier this month at Beijing’s new Daxing International Airport.

Aerotel Beijing opens at the new Beijing Daxing International Airport

Loading comments...

Search Flight

See a whole year of Reward Seat Availability on one page at

Business Traveller UK September 2023 edition
Business Traveller UK September 2023 edition
Be up-to-date
Magazine Subscription
To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below