Awards

Business Traveller Asia-Pacific Awards 2017 results

8 Sep 2017 by BusinessTravellerAsiaPacific
Business Traveller Awards-2013

The winners of the region’s most prestigious travel awards were announced today at an exclusive presentation luncheon at the Conrad Hong Kong Hotel.

The Business Traveller Asia-Pacific Awards is now in its 26th year and continues to celebrate the best in the travel and hospitality industry as voted by some of the region’s most qualified judges: the Business Traveller Asia-Pacific readers.

These 30,000-plus individuals are frequent travellers – taking an average of 19 business trips a year, and their views provide valuable industry feedback.

Between April and June, Business Traveller Asia-Pacific sent out a voting poll to subscribers, with the results independently compiled by market research leader Ipsos.

Today, the airports, hotels, airlines and destinations that have most impressed this discerning audience have been crowned as the winners of their category.

A number of brands have held their award-winning positions from 2016, reflecting their ongoing popularity and pursuit of excellence. But there were also some significant new winners, which indicates the healthy competition and growth in the industry.

Singapore Airlines was once again a major winner, winning the overall award for Best Airline in the World and Best Asia-Pacific Airline for the 17th year running. The airline also held on to the awards for: Best First Class; Best Business Class; and Best Economy Class. Meanwhile, close rival Cathay Pacific took the honours for Best Premium Economy Class; Best Frequent Flyer Programme; and Best Airport Lounge in Asia-Pacific.

Delta Air Lines held on to its position as Best North American Airline for the second year in a row, while Air China, Qatar Airways and Lufthansa also kept the top spot for Best China Airline, Best Middle East/African Airline and Best European Airline respectively.

The honour of Best Business Hotel Brand in the World went to Grand Hyatt once again – marking its fifth consecutive year at the top, while Shangri-La held on to the title of Best Business Hotel Brand in Asia-Pacific.

However, there were changes for the individual hotel categories. Mandarin Oriental, Hong Kong took home the award for Best Business Hotel in the World, while Grand Hyatt Hong Kong was named Best Business Hotel in Asia-Pacific. Meanwhile, JW Marriott Hotel Singapore South Beach was named the Best New Business Hotel in Asia-Pacific.

Ascott remains undefeated in the category of Best Serviced Residence Brand in Asia-Pacific, having held the title since 2004 when the award was introduced. It also scooped the award for Best Serviced Residence in Asia-Pacific this year, with its Ascott Raffles Place Singapore property.

NOTE TO EDITORS:

Between April and June of this year, Business Traveller Asia-Pacific sent out poll forms to its subscribers, who are some of the region’s most frequent travellers. Results were compiled and tabulated by market research leader Ipsos. The full results will appear in the October 2017 issue of the magazine.

Business Traveller leads the portfolio of titles belonging to international publishing house Panacea Publishing, which is headquartered in London. Business Traveller Asia-Pacific is one of 14 titles around the world, including Business Traveller China.

Since its first issue in 1982, Business Traveller Asia-Pacific has represented a valuable resource for frequent travellers, as well as serving as a platform for their concerns.

Airlines

Best Airline

  1. Singapore Airlines
  2. Cathay Pacific
  3. Emirates

Best Asia-Pacific Airline

  1. Singapore Airlines
  2. Cathay Pacific
  3. Thai Airways

Best China Airline

  1. Air China
  2. China Eastern
  3. China Southern

Best European Airline

  1. Lufthansa
  2. British Airways
  3. Finnair

Best North American Airline

  1. Delta Air Lines
  2. United Airlines
  3. American Airlines

Best Middle-East/African Airline

  1. Qatar Airways
  2. Emirates
  3. Etihad Airways

Best Low Cost Airline

  1. AirAsia
  2. Hong Kong Express
  3. Scoot

Best First Class

  1. Singapore Airlines
  2. Cathay Pacific
  3. Emirates

Best Business Class

  1. Singapore Airlines
  2. Cathay Pacific
  3. Qatar Airways

Best Premium Economy Class

  1. Cathay Pacific
  2. EVA Air
  3. British Airways

Best Economy Class

  1. Singapore Airlines
  2. Cathay Pacific
  3. Thai Airways

Best Frequent-Flyer Programme

  1. Cathay Pacific – Marco Polo Club
  2. Singapore Airlines – Krisflyer
  3. United Airlines – MileagePlus

Best Airport Lounge in Asia-Pacific

  1. Cathay Pacific – Hong Kong International Airport
  2. Singapore Airlines – Changi Airport
  3. Thai Airways – Suvarnabhumi Airport 

Airports and cities

Best Airport in the World

  1. Changi Airport
  2. Hong Kong International
  3. Dubai Airport

Best Airport in Asia-Pacific 

  1. Changi Airport
  2. Hong Kong International
  3. Haneda Airport

Best Duty-Free in the World 

  1. Incheon Airport
  2. Changi Airport
    = Hong Kong International

Best Business City in Asia

  1. Hong Kong
  2. Singapore
  3. Tokyo

Best Business City in the World

  1. Singapore
  2. Hong Kong
  3. London

Best Leisure Destination in Asia-Pacific

  1. Bangkok
  2. Singapore
  3. Tokyo

Hotels

Best Business Hotel Brand in the World

  1. Grand Hyatt
  2. InterContinental
  3. Shangri-La

Best Business Hotel Brand in Asia-Pacific

  1. Shangri-La
  2. Grand Hyatt
  3. InterContinental

Best Business Hotel Brand in Europe

  1. InterContinental
  2. Hilton Hotels & Resorts
  3. Sofitel

Best Business Hotel Brand in North America

  1. JW Marriott
  2. Grand Hyatt
  3. Hilton Hotels & Resorts

Best Business Hotel Brand in Middle-East/Africa

  1. Jumeirah
  2. InterContinental
  3. Hilton Hotels & Resorts

Best Mid-Market Hotel Brand in the World

  1. Holiday Inn
  2. Novotel
  3. Courtyard by Marriott

Best Luxury Hotel Brand in Asia-Pacific

  1. The Ritz-Carlton
  2. Mandarin Oriental
  3. Four Seasons

Best Hotel Loyalty Programme

  1. Starwood Preferred Guests
  2. IHG Rewards Club
  3. Hilton Hhonors

Best Business Hotel in the World

  1. Mandarin Oriental, Hong Kong
  2. The Fullerton Singapore
  3. The Peninsula, Hong Kong

Best Business Hotel in Asia-Pacific

  1. Grand Hyatt Hong Kong
  2. Mandarin Oriental, Hong Kong
  3. Shangri-La, Singapore

Best Airport Hotel in Asia-Pacific

  1. Regal Airport, Hong Kong
  2. Crowne Plaza Changi Airport, Singapore
  3. Grand Hyatt Incheon

Best New Business Hotel in Asia-Pacific

  1. JW Marriott Hotel Singapore South Beach
  2. Kerry Hotel, Hong Kong
  3. Fairmont Jakarta

Best Resort Hotel in Asia-Pacific

  1. W Bali – Seminyak
  2. InterContinental Danang Sun Peninsula Resort
  3. Shangri-La’s Boracay Resort & Spa, Philippines

Best Boutique Hotel in Asia-Pacific

  1. The Fullerton Bay Hotel, Singapore
  2. Hotel Quote Taipei
  3. Upper House, Hong Kong

Best Business Hotel in Bangkok

  1. The St. Regis
  2. Grand Hyatt Erawan
  3. Shangri-La

Best Business Hotel in Beijing

  1. China World Summit Wing, Beijing
  2. New World
  3. Grand Hyatt

Best Business Hotel in Chengdu

  1. Niccolo
  2. Shangri-La
  3. Grand Hyatt

Best Business Hotel in Guangzhou

  1. White Swan
  2. The Garden
  3. Grand Hyatt

Best Business Hotel in Hanoi

  1. Sofitel Legend Metropole Hanoi
  2. InterContinental Westlake
  3. Sheraton

Best Business Hotel in Ho Chi Minh City 

  1. Park Hyatt
  2. InterContinental Asiana Saigon
  3. Sheraton Saigon Hotel & Towers

Best Business Hotel in Hong Kong

  1. Island Shangri-La
  2. Conrad
  3. Grand Hyatt

Best Business Hotel in Jakarta

  1. Grand Hyatt
  2. JW Marriott
  3. Shangri-La

Best Business Hotel in Kuala Lumpur

  1. Hilton
  2. Shangri-La
  3. Mandarin Oriental

Best Business Hotel in Macau

  1. Grand Hyatt
  2. Mandarin Oriental
  3. Conrad Macao, Cotai Central

Best Business Hotel in Manila

  1. Makati Shangri-La
  2. Fairmont Makati
  3. The Peninsula

Best Business Hotel in Melbourne

  1. Grand Hyatt
  2. InterContinental
  3. Sheraton

Best Business Hotel in Mumbai

  1. The Oberoi
  2. Grand Hyatt
  3. The Taj Mahal Palace

Best Business Hotel in New Delhi

  1. Taj Palace
  2. The Leela Palace
  3. ITC Maurya

Best Business Hotel in Seoul

  1. Lotte Hotel
  2. Conrad
  3. The Shilla

Best Business Hotel in Shanghai

  1. Grand Hyatt
  2. Park Hyatt
  3. Westin Bund Centre

Best Business Hotel in Shenzhen

  1. Futian Shangri-La
  2. Grand Hyatt
  3. JW Marriott Hotel Shenzhen Bao’an

Best Business Hotel in Singapore

  1. The Fullerton Hotel
  2. Grand Hyatt
  3. Shangri-La

Best Business Hotel in Sydney

  1. Park Hyatt
  2. InterContinental
  3. Langham

Best Business Hotel in Taipei

  1. Shangri-La’s Far Eastern Plaza Hotel
  2. W Taipei
  3. Grand Hyatt

Best Business Hotel in Tokyo

  1. Park Hyatt
  2. Shangri-La
  3. Conrad

Best Serviced Residence in Asia-Pacific

  1. Ascott Raffles Place Singapore
  2. Lanson Place Hong Kong
  3. Pan Pacific Serviced Suites Orchard, Singapore

Best Serviced Residence Brand in Asia-Pacific

  1. Ascott
  2. Fraser
  3. Oakwood
Business Traveller Asia-Pacific Awards 2017
Business Traveller Asia-Pacific Awards 2017
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