Business Traveller Awards 2017

The 2017 Business Traveller Awards were announced at a luncheon at London’s Royal Garden hotel on Monday, October 9, by the publishers of Business Traveller magazine, Panacea Media, and presented by special guest John Sergeant.

Sponsored by Panasonic, the Business Traveller Awards are voted for by readers of the magazine, with the results authenticated by an independent auditing company, and are widely recognised as the market’s benchmark for excellence. A fixture of the business travel and hospitality calendar for more than 30 years, this year’s hotly contested awards were attended by more than 250 industry leaders.

Qatar Airways took an impressive four awards, being named Best Airline, as well as winning in the Best Long-Haul Airline, Best Business Class and Best Middle Eastern Airline categories.

British Airways again took the awards for Best Short-Haul Carrier, Best Frequent Flyer Programme and Best Airport Lounge, for its Concorde Room at London Heathrow T5, while oneworld was named Best Airline Alliance.

Meanwhile Singapore Airlines won three awards for Best Economy Class, Best Asian Airline and Best Cabin Staff, Emirates was named Best First Class, Virgin Atlantic Best Premium Economy Class, and Easyjet Best Low-Cost Airline.

American Airlines was named Best North American Airline, South African Airways Best African Airline and LOT Polish Airlines Best Eastern European Airline.

For a phenomenal 30th year in a row, Singapore’s Changi airport won the Best Airport in the World award, while Amsterdam Schiphol took the Europe prize, and London Heathrow was named Best Airport for Tax-Free Shopping.

Avis was again named the Best Car Rental Company Worldwide and in Europe, while Virgin Trains retained the Best UK Domestic Train Service award.

In the hotel categories InterContinental Hotels & Resorts won Best Business Hotel Chain Worldwide and Best Business Hotel in the UK for the InterContinental London Park Lane, while Hilton took five awards for Best Business Hotel Chains in the UK, Europe and North America, as well as Best Business Hotel in North America for the Waldorf Astoria New York, and Best Hotel Loyalty Scheme for Hilton Honors.

Mandarin Oriental bagged the award for Best Luxury Hotel Chain, while The Peninsula Hong Kong won Best Business Hotel Worldwide and in Asia Pacific.

Other winners included Jumeirah Hotels & Resorts, Shangri-La Hotels & Resorts, Taj Hotels Resorts & Palaces, Kempinski, Four Seasons, Premier Inn, citizenM, Ascott the Residence and Regal Airport Hotel Hong Kong.

HOTELS

BEST BUSINESS HOTEL CHAIN WORLDWIDE

1. InterContinental Hotels & Resorts
2. Hilton Hotels & Resorts
3. Four Seasons Hotels & Resorts
4. Sofitel
5. Marriott Hotels

BEST BUSINESS HOTEL CHAIN IN THE UK

1. Hilton Hotels & Resorts
2. Premier Inn
3. InterContinental Hotels & Resorts
4. Marriott Hotels

BEST BUSINESS HOTEL CHAIN IN EUROPE

1. Hilton Hotels & Resorts
2. Sofitel
3. Marriott Hotels
4. InterContinental Hotels & Resorts

BEST BUSINESS HOTEL CHAIN IN THE MIDDLE EAST

1. Jumeirah Hotels & Resorts
2. Rotana Hotels & Resorts
3. InterContinental Hotels & Resorts
4. Shangri-La Hotels and Resorts

BEST BUSINESS HOTEL CHAIN IN ASIA-PACIFIC

1. Shangri-La Hotels & Resorts
2. Mandarin Oriental
3. Conrad Hotels & Resorts
4. InterContinental Hotels & Resorts

BEST BUSINESS HOTEL CHAIN IN INDIA

1. Taj Hotels Resorts & Palaces
2. Oberoi Hotels & Resorts
3. The Leela Palaces, Hotels & Resorts
4. Trident Hotels

BEST BUSINESS HOTEL CHAIN IN NORTH AMERICA

1. Hilton Hotels & Resorts
2. Marriott Hotels
3. Four Seasons Hotels & Resorts
4. InterContinental Hotels & Resorts

BEST BUSINESS HOTEL WORLDWIDE

1. The Peninsula Hong Kong
2. Mandarin Oriental Bangkok
3. Mandarin Oriental Hong Kong
4. Shangri-La Singapore

BEST BUSINESS HOTEL IN THE UK

1. InterContinental London Park Lane
2. Sofitel London Heathrow
3. Claridge’s, London
4. The Dorchester, London

BEST BUSINESS HOTEL IN EASTERN EUROPE

1. Kempinski Hotel Corvinus Budapest
2. Four Seasons Hotel Gresham Palace Budapest
3. Hilton Warsaw Hotel and Convention Centre
4. Hilton Prague

BEST BUSINESS HOTEL IN WESTERN EUROPE

1. Four Seasons Hotel George V, Paris
2. InterContinental Paris Le Grand
3. Grand Hyatt Berlin
4. The Dolder Grand, Zurich

BEST BUSINESS HOTEL IN THE MIDDLE EAST

1. Jumeirah Emirates Towers, Dubai
2. Burj Al Arab Jumeirah, Dubai
3. JW Marriott Marquis Dubai
4. Park Hyatt Dubai

BEST BUSINESS HOTEL IN ASIA-PACIFIC

1. The Peninsula Hong Kong
2. Shangri-La Singapore
3. Conrad Hong Kong
4. Mandarin Oriental Bangkok

BEST BUSINESS HOTEL IN NORTH AMERICA

1. Waldorf Astoria New York
2. InterContinental San Francisco
3. The St Regis New York
4. The Carlyle, A Rosewood Hotel, New York

BEST LUXURY HOTEL CHAIN

1. Mandarin Oriental
2. Four Seasons Hotels & Resorts
3. The Peninsula Hotels
4. The Ritz-Carlton

BEST BUDGET HOTEL CHAIN

1. Premier Inn
2. ibis Styles
3. Holiday Inn Express
4. ibis

BEST SMALLER HOTEL CHAIN

1. citizenM
2. Langham Hotels & Resorts
3. Mandarin Oriental
4. The Peninsula Hotels

BEST AIRPORT HOTEL

1. Regal Airport Hotel Hong Kong
2. Sofitel London Heathrow
3. Crowne Plaza Changi Airport, Singapore
4. Hilton London Heathrow Airport T4

BEST HOTEL LOYALTY SCHEME

1. Hilton Honors
2. IHG Rewards Club
3. Starwood Preferred Guest
4. Marriott Rewards

BEST SERVICED APARTMENT COMPANY

1. Ascott The Residence
2. Frasers Hospitality
3. Citadines Apart’hotel
4. Oakwood

AIRLINES

BEST AIRLINE

1. Qatar Airways
2. Singapore Airlines
3. Emirates
4. Cathay Pacific
5. Virgin Atlantic

BEST SHORT-HAUL CARRIER

1. British Airways
2. Swiss
3. Aegean Airlines
4. easyJet

BEST LONG-HAUL AIRLINE

1. Qatar Airways
2. Singapore Airlines
3. Emirates
4. Etihad Airways

BEST FIRST CLASS

1. Emirates
2. Etihad Airways
3. Singapore Airlines
4. British Airways

BEST BUSINESS CLASS

1. Qatar Airways
2. Singapore Airlines
3. Emirates
4. Etihad Airways
5. Cathay Pacific

BEST PREMIUM ECONOMY CLASS

1. Virgin Atlantic
2. Air New Zealand
3. Qantas
4. Singapore Airlines

BEST ECONOMY CLASS

1. Singapore Airlines
2. Emirates
3. Japan Airlines
4. Air New Zealand

BEST AFRICAN AIRLINE

1. South African Airways
2. Ethiopian Airlines
3. Kenya Airways
4. Comair (British Airways)

BEST ASIAN AIRLINE

1. Singapore Airlines
2. Cathay Pacific
3. Japan Airlines
4. Thai Airways

BEST EASTERN EUROPEAN AIRLINE

1. LOT Polish Airlines
2. Aeroflot
3. Wizz Air
4. Czech Airlines

BEST MIDDLE EASTERN AIRLINE

1. Qatar Airways
2. Emirates
3. Etihad Airways
4. El Al

BEST NORTH AMERICAN AIRLINE

1. American Airlines
2. Delta Air Lines
3. JetBlue
4. Air Canada

BEST LOW-COST AIRLINE

1. easyJet
2. Southwest Airlines
3. Norwegian
4. JetBlue

BEST CABIN STAFF

1. Singapore Airlines
2. Qatar Airways
3. Virgin Atlantic
4. Cathay Pacific

BEST FREQUENT FLYER PROGRAMME

1. British Airways Executive Club
2. Virgin Atlantic Flying Club
3. Lufthansa Miles & More
4. Air France-KLM Flying Blue

BEST AIRLINE ALLIANCE

1. oneworld
2. Star Alliance
3. SkyTeam

AIRPORTS

BEST AIRPORT IN THE WORLD

1. Singapore Changi Airport
2. Hong Kong International Airport
3. London Heathrow Airport
4. Dubai International Airport
5. Hamad International Airport, Doha

BEST AIRPORT IN EUROPE

1. Amsterdam Schiphol Airport
2. London Heathrow Airport
3. Munich Airport
4. Zurich Airport

BEST AIRPORT FOR TAX-FREE SHOPPING

1. London Heathrow Airport
2. Singapore Changi Airport
3. Dubai International Airport
4. Hong Kong International Airport

BEST AIRPORT LOUNGE

1. British Airways Concorde Room, London Heathrow T5
2. Virgin Atlantic Clubhouse, London Heathrow
3. Qatar Airways Al Mourjan Business Lounge, Doha
4. Cathay Pacific, First Class, The Pier, Hong Kong

SURFACE TRAVEL

BEST CAR RENTAL COMPANY WORLDWIDE

1. Avis
2. Hertz
3. Sixt
4. Enterprise

BEST CAR RENTAL COMPANY IN EUROPE

1. Avis
2. Hertz
3. Sixt
4. Europcar

BEST UK DOMESTIC TRAIN SERVICE

1. Virgin Trains
2. Virgin Trains East Coast
3. Great Western Railway
4. Heathrow Express