Around 250 key individuals from the travel industry were honoured today at the 12th annual Business Traveller China (BTC) Awards ceremony. The prestigious event took place over a lavish dinner at the Grand Kempinski Hotel Shanghai.

As always, the results were based on votes by the highly discerning readership of Business Traveller China, representing crucial customer feedback.

Prolific winner Singapore Airlines was once again crowned Best Airline in the World, and also picked up awards for its quality premium cabin products in the Best Airline First Class and Best Airline Business Class categories. It also managed to snatch away the award for Best Asian Airline serving China from rival Cathay Pacific, although CX did manage to hold on to the Best Frequent Flyer Programme category, thanks to its Marco Polo Club programme, for the second year in a row. Meanwhile, sister airline Dragonair won the award for Best Airline Economy Class.

Regional winners included Air China, United Airlines, Lufthansa and Qatar Airways for Best Chinese/American/European/Middle Eastern Airline serving China, respectively.

There were no changes for the best airports, with Incheon Airport named Best Airport Duty Free in the World, Hong Kong International Airport winning Best Airport in China and Singapore Changi Airport retaining the title of Best Airport in the World.

There were familiar names in the hotel categories too, with Grand Hyatt once again being named as the Best Hotel Brand in the World, while Shangri-La held on to its title of Best Hotel Brand in China.

Changes in the luxury categories saw The Peninsula Shanghai take home the award for Best Luxury Hotel in China. Meanwhile The Temple House Chengdu stayed in number one position for the Best Design Hotel in China award, as did China World Beijing for Best MICE Hotel in China. This year’s Best New Business Hotel in China award was presented to NUO Hotel Beijing.

Three new regional awards this year included: Best Business Hotel in Sanya, Best Business Hotel in Haikou and Best Business Hotel in Qingdao.

A full list of the winners will appear in the January/February 2017 issue of Business Traveller China.

The Business Traveller Asia-Pacific and China Charity Auction 2016 will start on December 1, 2016. All proceeds will go to the Chi Heng Foundation, which helps thousands of children and youngsters affected by HIV and AIDS in rural China.

2016 Business Traveller China Awards


Best Airline in the World

  1. Singapore Airlines
  2. Cathay Pacific
  3. Lufthansa

Best Chinese Airline Serving China

  1. Air China
  2. China Southern
  3. China Eastern

Best Asian Airline Serving China

  1. Singapore Airlines
  2. Cathay Pacific
  3. Dragonair

Best American Airline Serving China

  1. United Airlines
  2. American Airlines
  3. Delta Air Lines

Best European Airline Serving China

  1. Lufthansa
  2. British Airways
  3. KLM Royal Dutch Airlines

Best Middle-Eastern Airline Serving China

  1. Qatar Airways
  2. Emirates
  3. Etihad Airways

Best Airline First Class

  1. Singapore Airlines
  2. Emirates
  3. Lufthansa

Best Airline Business Class

  1. Singapore Airlines
  2. Emirates
  3. Cathay Pacific

Best Airline Economy Class

  1. Dragonair
  2. Singapore Airlines
  3. Cathay Pacific

Best Frequent Flyer Programme

  1. Cathay Pacific – Marco Polo Club
  2. Singapore Airlines – KrisFlyer
  3. United Airlines – MileagePlus


Best Airport in the World

  1. Singapore Changi Airport
  2. Hong Kong International Airport
  3. London Heathrow Airport

Best Airport in China

  1. Hong Kong International Airport
  2. Shanghai Pudong International Airport
  3. Beijing Capital International Airport

Best Airport Duty Free in the World

  1. Incheon International Airport
  2. Singapore Changi Airport
  3. Hong Kong International Airport


Favourite Business City in the World

  1. Hong Kong
  2. Singapore
  3. Shanghai

Favourite Leisure City in the World

  1. Singapore
  2. Bangkok
  3. Osaka


Best Hotel Brand in the World

  1. Grand Hyatt
  2. InterContinental
  3. Hilton Hotels & Resorts

Best Hotel Brand in China

  1. Shangri-La
  2. Wanda
  3. Jin Jiang

Best Mid-Market Hotel Brand in China

  1. Holiday Inn
  2. Four Points by Sheraton
  3. Novotel

Best New Business Hotel in China

  1. NUO Hotel Beijing
  2. Park Hyatt Guangzhou
  3. Niccolo Chengdu

Best Luxury Hotel in China

  1. The Peninsula Shanghai
  2. Waldorf Astoria Shanghai on the Bund
  3. Sofitel Legend People’s Grand Hotel Xian

Best Design Hotel in China

  1. The Temple House, Chengdu
  2. Hotel Éclat Beijing
  3. The Opposite House, Beijing

Best MICE Hotel in China

  1. China World Beijing
  2. Langham Place Guangzhou
  3. Kerry Hotel Pudong, Shanghai

Best Resort Hotel in China

  1. Grand Hyatt Lijiang
  2. Park Hyatt Sanya Sunny Bay
  3. Four Seasons Hotel Hangzhou at West Lake

Best Golf Resort in China

  1. Mission Hills Resort Haikou
  2. Sofitel Zhongshan Golf Resort Nanjing
  3. Mission Hills Resort Shenzhen

Best Loyalty Programme in China

  1. Starwood Preferred Guest
  2. Shangri-La Golden Circle
  3. Marriott Rewards

Best Serviced Residence Brand in China

  1. Ascott
  2. Frasers Hospitality
  3. Marriott Executive Apartments

Best Luxury Serviced Residence Brand in China

  1. Frasers Hospitality
  2. Ascott
  3. Marriott Executive Apartments

Best New Serviced Residence in China

  1. Aroma Garden Serviced Suites by Lanson Place, Shanghai
  2. Ascott Central Wuxi
  3. Fraser Place Tianjin

Best Serviced Residence in China

  1. Beijing Kerry Residence
  2. Ascott Beijing
  3. Fraser Suites Top Glory Shanghai

Best Business Hotel in Beijing

  1. Rosewood Beijing
  2. China World Beijing
  3. Grand Hyatt Beijing

Best Business Hotel in Changchun

  1. Shangri-La Hotel, Changchun
  2. Hyatt Regency Hotel Changchun
  3. New Century Grand Hotel Changchun

Best Business Hotel in Chengdu

  1. The Ritz-Carlton, Chengdu
  2. The St. Regis Chengdu
  3. Niccolo Chengdu

Best Business Hotel in Chongqing

  1. Kempinski Hotel Chongqing
  2. JW Marriott Hotel Chongqing
  3. The Westin Chongqing

Best Business Hotel in Dalian

  1. Shangri-La Hotel, Dalian
  2. New World Dalian Hotel
  3. Conrad Dalian

Best Business Hotel in Guangzhou

  1. The Garden Hotel, Guangzhou
  2. Mandarin Oriental, Guangzhou
  3. Grand Hyatt Guangzhou

Best Business Hotel in Haikou

  1. The Langham, Haikou
  2. Hilton Haikou Meilan
  3. Haikou Marriott Hotel 

Best Business Hotel in Hangzhou

  1. Hyatt Regency Hangzhou
  2. JW Marriott Hotel Hangzhou
  3. Midtown Shangri-La, Hangzhou

Best Business Hotel in Hong Kong

  1. Island Shangri-La, Hong Kong
  2. Conrad Hong Kong
  3. Grand Hyatt Hong Kong

Best Business Hotel in Macau

  1. Grand Hyatt Macau
  2. JW Marriott Hotel Macau
  3. Sheraton Grand Macao Hotel, Cotai Central

Best Business Hotel in Nanjing

  1. Jinling Hotel
  2. Shangri-La Hotel, Nanjing
  3. The Westin Nanjing

Best Business Hotel in Qingdao

  1. Hyatt Regency Qingdao
  2. The Westin Qingdao
  3. Shangri-La Hotel, Qingdao

Best Business Hotel in Sanya

  1. The St. Regis Sanya Yalong Bay Resort
  2. The Ritz-Carlton Sanya, Yalong Bay
  3. InterContinental Sanya Resort

Best Business Hotel in Shanghai

  1. Park Hyatt Shanghai
  2. Pudong Shangri-La, East Shanghai
  3. The Langham, Shanghai, Xintiandi

Best Business Hotel in Shenyang

  1. Sofitel Shenyang Lido
  2. Shangri-La Hotel, Shenyang
  3. Grand Hyatt Shenyang

Best Business Hotel in Shenzhen

  1. Futian Shangri-La, Shenzhen
  2. Four Seasons Hotel Shenzhen
  3. JW Marriott Hotel Shenzhen Bao’an

Best Business Hotel in Suzhou

  1. Kempinski Hotel Suzhou
  2. InterContinental Suzhou
  3. Hyatt Regency Suzhou

Best Business Hotel in Tianjin

  1. The St. Regis Tianjin
  2. Shangri-La Hotel, Tianjin
  3. The Ritz-Carlton, Tianjin

Best Business Hotel in Wuhan

  1. Wanda Reign Wuhan
  2. Marco Polo Wuhan
  3. Shangri-La Hotel Wuhan

Best Business Hotel in Xiamen

  1. Marco Polo Xiamen
  2. The Westin Xiamen
  3. Langham Place, Xiamen

Best Business Hotel in Xian

  1. Shangri-La Hotel, Xian
  2. The Westin Xian
  3. Sheraton Xian North City Hotel