UPDATE: Flight disruptions to UK on November 30

29 Nov 2011

UK Border Agency’s four home office unions are participating in a strike that will affect border control in UK airports on November 30.

Cathay Pacific has called on its passengers to postpone flights to and from London Heathrow Airport on November 30. The carrier will waive all rebooking charges for tickets issued worldwide on or before November 25 for the following flights:


Flight No.


Hong Kong - London

CX255, CX357, CX253

November 30

London to Hong Kong

CX252, CX250, CX256, CX254

November 30






Emirates has followed suit in anticipation of flight disruptions and arrival delays, with the cancellation of the following flights: 


Flight No.


Dubai - London


November 30

London - Dubai


November 30





Passengers who wish to cancel their trip on flights to/from UK on November 30 can also request full refunds, or rebook travel for December 1 to 7 at no additional cost. 

Meanwhile, Qantas Airways and Singapore Airlines have both confirmed they will still be operating flights as per normal. However, both airlines have acknowledged that their passengers are likely to experience lengthy delays through passport control.

Singapore Airlines is encouraging customers to postpone travel plans to and from the UK unless necessary. The airline will waive administrative fees for refunds, re-bookings or re-routing. This applies to customers holding tickets bought on or prior to November 26 for travel to and from London and Manchester on November 29 and 30.

Qantas has recognised that customers travelling to London Heathrow on November 30 might wish to change their travel plans. The airline has released a statement allowing these passengers to rebook alternative Qantas flights between November 28 and December 7, including codeshare flights operated by British Airways. Passengers are also given the option to re-route their travel.

On the other hand, customers in transit at London Heathrow to another international flight (who do not need to clear customs), UK domestic flight customers and customers departing from the airport, are not expected to be impacted by the strike. As such, Qantas has stated that these customers are not covered under Qantas 081 ticket validation policy for free re-bookings or re-routing of travel. 

For more information, visit, or your carriers’ website.

Tiffany Sandrasageran

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