RwandAir has moved its operations at Heathrow Airport to Terminal 4 “to enhance the customer experience” for those travelling to and from Rwanda.
The press release stated that the move is “part of a series of changes implemented by Heathrow Airport’s operators to streamline operations at the busy airport”.
The African airline launched flights from Heathrow Airport in October 2020, having previously served London Gatwick since 2017.
RwandAir currently offers six direct flights per week to Kigali, increasing to daily from 29 April, with the route served by A330 aircraft configured with 30 fully flat business class seats and 244 seats in economy.
Premium customers travelling to Rwanda’s capital will now have access to the Plaza Premium Lounge at T4, which includes freshly prepared hot and cold food, a fully tended bar, and shower facilities with amenities.
Simon Rickman, RwandAir Regional Manager for the UK and EU said:
“The relocation to Terminal 4 will improve our operations and customer service, as we prepare to operate daily flights from Heathrow starting 29 April.
“Our customers will appreciate easy access to every gate at Terminal 4, resulting in a seamless service with shorter walking times.”
The carrier also launched nonstop flights to France for the first time last year, with a thrice weekly service between Kigali and Paris CDG.
