Munich airport has launched a trial of new baggage trolley technology at its Terminal 2.
The smart baggage trolleys feature a tablet through which passengers can scan their boarding pass to receive flight information and updates in real time.
In addition to details of their boarding gate, passengers can also select facilities including shops and restaurants, with the tablet then guiding them through the airport and highlighting offers based on their location.
The six-month trial is being conducted in partnership with Danish developer Intelligent Track Systems (ITS), with the trolleys available for hire free of charge after security in Terminal 2.
This summer British Airways launched a trial of new digital wayfinding maps at its Heathrow T3 and T5 hubs, with information on arrival and departure gates, the location of lounges, bathrooms and seating areas, and details on shops and their openings times.
Commenting on the news Dr Jan-Henrik Andersson, chief commercial officer of Munich airport, said:
“Digitalization doesn’t always have to happen in the background. These tablets help our guests find their way around the terminal while ensuring they can always keep an eye on the latest flight information.
“ The project is another element of our premium innovation hub. By connecting the digital and the analog world, it will bring real added value for our passengers.”
