InterContinental Hotels Group (IHG) has enhanced its Meet with Confidence programme to provide
“appropriate and creative meeting and event solutions without compromising on the experience or the flexibility that meeting planners require”.
The programme includes new flexible booking options and prioritises guest health and wellbeing by integrating the ‘IHG Way of Clean’ practices and procedures.
Measures introduced include clutter-free event spaces configured to allow for social distancing and leveraging outdoor spaces where possible; tables and chairs disinfected before every meeting or event and during breaks; the management of attendee flow with signage and staggered breaks where possible; enhanced food handling and service guidelines; and sanitiser stations throughout venues.
A Meet with Confidence checklist and pre-event inspection are followed with the meeting planner or onsite contact.
IHG has also introduced technology solutions to support virtual and hybrid meetings.
Acknowledging that plans change given the current mid-pandemic climate, IHG has abolished cancellation fees and is offering up to a five per cent rebate towards the master bill, while IHG Business Rewards points apply to some bookings.
The flexible Meet with Confidence booking terms apply when booking 10 to 50 rooms on peak (with or without a meeting room) at participating hotels for bookings before December 31, 2020.
