Flydubai now offers passengers free global cover for COVID-19 health and quarantine expenses.
The low-cost carrier will cover these costs if the passenger is diagnosed with the virus during their trip, valid for 31 days from the time they take their first flight on their itinerary.
The service enables passengers to benefit from coverage for medical expenses of up to EUR 150,000 (US$176,000) and quarantine costs of up to EUR 100 ($117) per day for 14 days.
Flydubai is the second UAE carrier to offer free global COVID-19 cover, following in the footsteps of its partner, Emirates, which took the industry lead as the first airline globally to introduce the initiative in July.
“The new COVID-19 cover we are offering to our passengers will encourage more people to travel with ease of mind knowing that they will be looked after at every step of their journey,” said Hamad Obaidalla, Chief Commercial Officer, Flydubai.
“We see the demand for travel starting to increase as more countries gradually lift restrictions on international travel. Safeguarding the passenger journey with added precautions and enhanced procedures will help to stimulate the flow of trade and tourism globally.”
The service is valid for all bookings made via the following channels: flydubai.com, the flydubai mobile app, the flydubai Customer Centre or Travel Shops, the Holidays by flydubai portal, travel agents or any of flydubai’s travel partners.
Flydubai COVID-19 Cover Assistance claims are managed by NEXtCARE Claims Management LLC (NEXtCARE), which provides around-the-clock assistance for passengers in need of the service. NEXtCARE can be contacted via these channels:
International phone number: +971 4 270 8577
WhatsApp: +971 56 358 9937
Email: [email protected]