Following Delhi International Airport, the GVK MIAL led- Chhatrapati Shivaji Maharaj International Airport (CSMIA) has formulated a set of safety measures that will come into effect post-lockdown.
The standard operating procedures include social distancing, thermal screening, setting up temporary quarantine centres in addition to sanitising and disinfecting the airport.
Social distancing will be maintained through distinctive markings at both the terminals, maintaining 1.5 metres distance between each passenger. The markings will be spread across entry gate, check-in counters, self-check-in kiosks, security checkpoints, food courts, lounge area and the boarding area among others. Seating arrangements at the food court and the terminal building are reshuffled keeping in mind the social distancing aspect.
Quarantine centres have been created in case any passenger shows symptoms of Covid-19 during the screening. The airport will be assigning their personnel to assist travellers at the self-check-in kiosks with the boarding copy and other details along with stationing hand sanitisers at all the touchpoints.
Passengers will have to wear masks and gloves during the entire course of their travel. Online check-in from home or office and contactless payment at the airport restaurant and retail stores are advisable.
As far as the stakeholders and staff are concerned, CSMIA will be functioning with 50 per cent staff strength in the initial phase of resuming operations. The airport maintenance staffs have been provided with renewed cleaning procedures to disinfect the terminal building including areas such as elevator buttons, escalators and immigration counters.