Emirates has introduced social distancing on its flights, with seats pre-allocated so that vacant seats are placed between individual passengers or family groups in observance of social distancing protocols.
The airline has already increased precautionary measures at the airport and onboard to ensure the health and safety of its employees and customers. All cabin crew, boarding agents and ground staff who have direct contact with passengers are now wearing personal protective equipment (PPE) which includes a protective disposable gown over their uniforms, and a safety visor, in addition to masks and gloves.
It now joins the ranks of airlines which are trying to maintain some form of social distancing on-board.
At Dubai International airport, gloves and masks are mandatory for all customers and employees. Thermal scanners monitor the temperatures of all passengers and employees stepping into the airport. Physical distancing indicators have been placed on the ground and at waiting areas to help travellers maintain the necessary distance during check-in and boarding.
The airport team has also installed protective barriers at each check-in desk to provide additional safety reassurance to passengers and employees during interaction over the counter.
As well as the new social distancing on board, the airline has also modified its inflight services. Food and beverages continue to be offered in the form of bento-styled boxes to reduce contact between the crew and customers during meal service and minimise risk of interaction. The personal boxes provide customers with sandwiches, beverages, snacks and desserts.
Similarly, to reduce risk of spreading the virus by touch, magazines and other print reading material are temporarily unavailable.
Note that cabin baggage is currently not accepted on flights and carry-on items allowed in the cabin are limited to laptop, handbag, briefcase or baby items. All other items must be checked in, and Emirates is adding this cabin baggage allowance to customers’ check-in baggage allowance.
In addition, customers must wear masks and gloves throughout their journey from check-in until they disembark.
All Emirates aircraft will go through enhanced cleaning and disinfection processes in Dubai, after each journey.