Poor rail punctuality for ECML train services

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The government’s ORR (Office of Rail and Road) has published its latest punctuality figures.

They show that the worst TOCs (train operating companies) for punctuality are those using both the so-called “prestigious” ECML (East Coast Main Line) and those who operate Anglo-Scottish routes.

And the news comes at a time when Virgin Trains along with Virgin Trains East Coast are celebrating the fact that more Anglo-Scottish travellers are now choosing the low road.

Worst performer was Hull Trains with only 42.6 per cent of its trains arriving on time and with 78.6 per cent of services arriving within five minutes of schedule.

Besides Hull Trains the other six worse performing TOCs were:

On time                    Within five minutes

Transpennine Express          48 per cent                   83.5 per cent

Cross Country                         48.7 per cent                 84.4 per cent

Virgin Trains East Coast         49.5 per cent               79.6 per cent

Grand Central                         52.4 per cent                82.4 per cent

Virgin Trains                             52.8 per cent                 83.7 per cent

However it must be considered that our TOCs are generous with compensation when trains are delayed compared to what airlines will offer and, of course, the latter’s punctuality figures are based on delays of 15 mins and more. See the feature from our April issue for more.

Best performing train firms (excluding London’s TFL) were Chiltern, Heathrow Express and C2C.

For full details see the ORR PDF.


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