What is it?
Frankfurt airport’s operator, Fraport, has created an immersive 1,200 sqm centre to learn all about the behind-the-scenes operations of one of Europe’s busiest airports.
The €5.7 million centre opened in August 2021 following two years of construction.
Where is it?
In Terminal 1, departures, hall C and next to Gate C1. You must book in advance to visit.
What can you do?
The whole experience is very interactive, with around 30 multimedia exhibits, virtual reality games and augmented reality applications – plus floor-to-ceiling windows offering a view of the tarmac.
Guests can learn about the day-to-day operations as well as the airport’s history and future, with information regarding the construction of terminal 3 which is set to complete by 2026.
There are very knowledgeable guides that walk you through the various activities and can answer questions regarding the airport.
As you enter there is a huge 55 sqm model of the airport which has an interactive element. Tablets are provided for visitors to scan the model and bring up information about each of the 80 airport facilities, along with photographs and videos.
At the back of the room is a 25 sqm LCD wall known as ‘The Globe’. The screen, which is made up of 28 individual displays, shows real-time global air traffic so you can see thousands of flight movements on one wall and appreciate the complexity of international air traffic.
For those that prefer an adventure, guests can experience the rollercoaster-like journey of a check-in bag at the airport with the help of a VR headset and synchronised motion seats.
Alternatively, you can become a marshal and direct an A320 neo aircraft to its parking position in an interactive game, holding lightsaber-like guiders.
How much does it cost?
Tickets cost €12, but there are reduced €10 tickets for eligible guests (see the website for further information). Children under the age of four get free entry.
There is also a combined tour ticket which includes a 45-minute guided bus tour of the airport where you can watch aircraft being fueled or loaded and observe takeoffs – note that this tour is only narrated in German. These tickets range from €14 to €17.
Tickets cost €7 from 5pm onwards Monday to Thursday.
Guests earn miles when buying a ticket as part of the Lufthansa Miles and More programme, and get a coupon for one hour of free parking in the P2/P3 car parks until January 8, 2023.
When is it open?
Monday to Sunday 11am-7pm.
Can I hire the space for an event?
Yes the space can be hired as a venue for business events for up to 200 guests.
