Taking care of customers benefits airlines’ bottom line A new study claims that those U.S. airlines that treat their customers the best are also the most financially successful Wednesday, August 2, 2017
Travellers will no longer earn Alaska Miles on some domestic American Airlines flights The trimming of frequent-flyer benefits means travellers will not be credited with Mileage Plan miles for domestic flights booked directly with American after January 1, 2018 Tuesday, July 11, 2017
Finnair and Alaska Airlines announce partnership Loyalty programme members can now earn miles on both airlines, as Finnair expands with new flights from San Francisco Monday, May 22, 2017
Alaska Airlines to add flights from Seattle’s Paine Field airport The carrier is touting the home of Boeing’s Everett factory as an alternative to Sea-Tac International for travellers in Seattle’s North Sound Saturday, May 20, 2017
Airline credit cards huge source of income for carriers Airline loyalty schemes and their credit cards can be worth more to carriers than core flights operations, according to a recent US report Monday, April 3, 2017
Virgin America brand to disappear The brand will be retired following its merger with the Alaska Air Group last year, with other plans including new seating and staff uniforms Thursday, March 23, 2017
Alaska Airlines most punctual U.S. airline, FlightStats says Alaska Airlines flights arrived on-time 87 percent of the time in 2016 according to the 8th annual FlightStats On-Time Service Performance Awards among North American carriers. Wednesday, January 11, 2017
Alaska Airlines is the first airline to Cuba from the U.S. West Coast The first commercial flight from the U.S. to Havana, Cuba launched from Los Angeles International Airport (LAX). Friday, January 6, 2017
Alaska Air completes acquisition of Virgin America The merged carrier is now the fifth largest in the US, with the most nonstop destinations from the West Coast Thursday, December 15, 2016
Alaska Airlines begins San Diego-Newark route The American carrier has added its third east-coast destination from San Diego and its second of four new routes to Newark. Wednesday, November 23, 2016
