Delta Air Lines has invested US$229 million on service upgrades throughout its base in Terminal 5 at Los Angeles International Airport (LAX).
The culmination of the three-year project has seen the opening of the airline's first private check-in lounge, Delta One at LAX. Customers flying on the carrier's top tier cabin class, Delta One will now be able to enter the terminal through a dedicated curbside entrance that leads directly to a private check-in lounge area. Upon checking in, they will also have access to a dedicated security checkpoint for speedier processing.
This service is similar to Singapore Airline’s dedicated first class check-in lounge at Changi Airport Terminal 3.
Delta One at LAX entrance
In addition, a newly renovated Sky Club offers more space and an improved customer experience. The facility now delivers 100 additional seats, along with new shower suites and renovated bathrooms. The dining area has also been updated with new furnishings and fixtures.
Delta One at LAX lounge
Other Terminal 5 enhancements include new jet bridges, a renovated Sky Priority lobby, an expanded ticketing lobby and four additional security-screening checkpoints. Furthermore, new baggage carousels and international baggage recheck facilities have also been introduced.
Delta One at LAX lobby
"We're fast on our way to becoming the airline of choice in Los Angeles by understanding what moves LA – its most prominent industries, its most desired destinations, and its discerning customers' required amenities for travel," said Delta president Ed Bastian. "Our investments in T5 now offer Angelenos a more premium airport experience, from check-in to take-off."
For more information, visit delta.com
Clement Huang
