Toughest job in the world? I would think the migrant labourers working outside in high temperatures across the Middle East with few rights (if any) would find that laughable.
I often get a good rapport with a crew Manager or supervisor in my section even on a short flight. Before i disembark, i thank them, and thank the on Board Manager for looking after us so well, or making it such an an enjoyable flight, and so pleasant.
As previously indicated when i need to complain on board, i see the Manager privately, and pass my comments on there, along , balanced with the good aspects.
For written complaints, i also try to feedback the positive elements to balance the flight, or refer to previous flights as a standard that went well. Then it has seen as constructive, and a win win for all.
