Air New Zealand will unveil its refreshed mobile app early next month.
The new Air NZ app, which has been a year in the making, will add features on a regular basis based on feedback and input from customers on what they would like to see to improve their digital travel experience.
Customers will also be able to see all upcoming flights in chronological order in the new-look app, as well as viewing options to select a seat, add a bag, upgrade or select any add-ons, and even order a coffee in the lounge.
Those with the existing Air NZ app will see the app update automatically, provided that they have enabled automatic app updates within the settings.
Air New Zealand’s chief digital officer Nikhil Ravishankar commented:
“We’re fortunate to have an engaged customer base who regularly use the Air NZ app while travelling around New Zealand and abroad, and we want them to share their feedback and tell us what they want to see introduced into the app next.”
“This could be enabling a contactless journey through airports, allowing customers to track their baggage status or customise their entertainment and meal experience ahead of their flight; we’re listening and will be using this feedback to shape the future roadmap of the Air NZ app.”
