Mandarin Oriental has enhanced its loyalty programme Fans of MO to include exclusive dining benefits for its members.
The benefits are available at all of the group’s managed restaurants around the world and extended to all members, whether they are staying at the hotel or dining locally.
Highlighted restaurants include the French fine dining venue Le Normandie at the Mandarin Oriental, Bangkok, and Michelin-starred restaurants Seta in Milan and the Mandarin Bar and Grill in Hong Kong.
The rewards include:
- ‘Chef’s treats’ upon arrival at the restaurant
- Exclusive access to opportunities and events
- Unique experiences and exclusive offers
- Surprises for members’ birthdays
- Additional privileges for guests when they stay at the hotels
- Complimentary wifi
This is in addition to the existing benefits which include partnerships with luxury brands such as La Perla, Far Fetch, Net Jets, Diptyque and Jimmy Choo. Members of the loyalty programme are also offered two additional benefits when they book a stay at one of the hotels – these include early check-in or late check-out, a dining or spa credit, daily breakfast, celebratory treats, pressing services, complimentary wifi and a room upgrade.
Kristin Ruble, Group Vice President of Brand and Experience Marketing for Mandarin Oriental, commented:
“This new Fans of M.O. enhancement highlights our commitment to providing tangible value for our members. We developed Fans of M.O. with the vision of creating a community and are committed to ensuring a range of rich benefits and engaging experiences our members can enjoy both during and beyond a hotel stay. The addition of members only dining benefits further solidifies this vision.”
