Volkswagen Passenger Cars India has announced the launch of its digitally integrated service outlets for pre-owned cars – Das WeltAuto Excellence Centres. A virtual inauguration of five outlets took place in Coimbatore, Hyderabad, Bangalore, Cochin and Thrissur.
At these centres, customers can access a one-stop solution to buy, sell or exchange certified pre-owned cars and utilise customised services. Customers can avail of a bouquet of features including professional car evaluation, special finance offer, unique accessory packages and hassle-free transfer. Genuine accessories, service and warranty packages (up to 12 months), insurance and financial support to prospective customers would also be provided.
“Customer experience is at the core of our brand philosophy and with the introduction of DWA Excellence Centers, we believe we will be catering to the ever-evolving pre-owned car segment. Our aim is to offer customised services, provide customers with peace of mind by making the process of buying, selling or exchanging pre-owned cars effortless and hassle-free,” says Steffen Knapp, director, Volkswagen Passenger Cars India.
Prospective customers can immerse in a complete digital experience that ranges from integrated online buying or selling on the DWA website to self-valuation of car through the Das WeltAuto Valuator app.