Assigned seating will soon be made available on Amtrak’s Northeast Regional trains.
The US national passenger railroad announced that customers will be able to book assigned seats starting January 11, 2020 in business class on regular trains operating in the Northeast Corridor between Boston and Washington, DC.
Previously, assigned seating was only available for First Class travellers on Amtrak’s high-speed Acela trains.
The programme has proven popular with business colleagues, families, and friends who wish to sit together on the train, Amtrak officials said.
“Our assigned seating offering in Acela First class has proven to be popular, efficient, and an improvement to the customer experience, so it’s only natural that we expand it onto more of our trains,” said Amtrak CEO and President Richard Anderson.
Seat assignments are made at the time of reservation using an interactive seat map on Amtrak’s website and mobile app, or via a ticket agent.
Seat changes can be made to any available seat at any time prior to boarding. There are no fees for reserving or changing seats.
Assigned seating was first introduced on Acela in February 2018. Railroad officials said expanding the option beyond Acela and Northeast Regional trains also is being considered.