American Airlines has unveiled its first revamped Flagship Lounge at New York’s JFK, with others to follow at Chicago, Dallas, LA, Heathrow, Miami and Philadelphia.
Business class passengers on qualifying international and transcontinental flights can now enter the expanded and renovated lounge, joining first class customers who previously had access.
Facilities include quiet rooms, individual work pods, showers, and “a range of food options including a robust hot and cold food buffet, an a la carte dining menu and a chef’s table with a rotating menu of made-to-order entrees”.
First class passengers now also have access to a separate Flagship First Dining area, offering a “sit-down restaurant experience” with “complimentary, full-service dining with locally-inspired menus”.
The menu at JFK will include cheeses from Sprout Creek Farms, signature burgers from grass-fed beef sourced from Joyce Farm, and speciality cocktails from New York mixologist Pamela Wiznitzer.
The Flagship First Dining experience will be added to AA’s lounges at Miami and LA this year, followed by Dallas Fort Worth and London Heathrow.
The revamped lounges are part of a US$200 million investment in the carrier’s luxury travel experience, which also includes a Flagship First Check-In service (available at JFK, Chicago, Heathrow, LA and Miami), with a dedicated customer service rep who will assist with check-in, check luggage and escort travellers to an expedited security line.