AirBnb seeing success with business travellers
Nearly 18,000 companies are signing up each week to the business travel ready programme
AirBnB is seeing increasing success with business travellers says Airbnb’s Global Head of Business Travel, David Holyoke. Mr Holyoke said that 10 percent of trips on Airbnb are now for work and in 2016, the number of business trips tripled.
“We now have a milestone passed of 250,000 companies now using Airbnb for business travel and nearly 18,000 new companies are signing each week.”
Mr Holyoke also said that because of the lines between leisure and business blurring, 50 percent of business trips on AirBnB included a Saturday night.
The company has had many challenges to overcome, some of which Holyoke admits are still in front of it. Like uber, the company faces pushback from regulatory authorities who are examining everything from A to B. IN addition business travellers, and often the travel managers or companies responsible for booking their accommodation, are wary of the lack of safety around unlicensed properties.
Recognising these concerns Airbnb created a business travel ready listings – accommodation with basic needs provided such as free wifi, laptop-friendly workspaces and self check-in. There is also a new search and booking filter so that business travellers can filter search results to only show business travel ready listings. The filter also allows search results to highlight listings with self check-in — where guests can access listings using a key lockbox, smartlock, keypad, or doorman any time after the designated check-in time on their arrival date.
Addressing the need for accurate management information on the employer side, Airbnb launched a third-party booking tool so both the employee who is managing travel and the employee who is taking the trip can book, make changes to the reservation, and message the Airbnb host with questions about the listing or neighbourhood. We introduced business-friendly receipts – streamlining the expense process – and kicked off integrations and partnerships with travel management companies (TMCs) and duty of care providers