Lounge review: Qantas Singapore Lounge

28 Jan 2015 by ReggieHo
BACKGROUND In April 2013, Qantas opened this lounge on level 3 of Singapore Changi T1, to replace the old First and Business Class facilities that it shared with British Airways as their Kangaroo route partnership had come to an end (see story). WHAT'S IT LIKE? As you turn left after passport control, you will immediately find the escalator that leads up to the airport lounge level. This facility is located at the end of one of the hallways. The reception area reflects Australia’s casual sophistication, with two slick black counter desks standing on Mediterranean-style floral tiles forming an oval shape against freckled grey tiles used throughout the lounge. The 2,140sqm lounge has a capacity for 460 guests and is generally divided into lounging and dining areas. The former has sofa seating in various styles and colours, suiting different group sizes and moods. The latter has the feel of a hotel coffee shop. Indeed, the Accor hotel group manages the facility, as well as the kitchen that provides the buffet spread. The bartenders can also whip up a selection of cocktails. The lounge has been designed to create a light and spacious feel, and continues the carrier's collaboration with hotel group Sofitel after lounges in Sydney and Melbourne. The new Singapore lounge seats up to 460 people, is equipped with 80-inch flatscreen TVs and "tech pods" with USB Ports and power outlets throughout, as well as 20 showers. There is also free wifi in the facility. Platinum One Qantas Frequent Flyers have the use of a tailored hosted experience including shirt pressing, shoe shining and priority access to showers. FOOD AND DRINK Food and beverage options have been designed by consulting Chef Neil Perry – of Aussie eateries Rockpool and Spice Temple, and promise menus infused with local spices and flavour. These can be eaten either at a communal dining area, the live cooking station or the extensive buffet section. There is also a bar that serves cocktails, sleep-aiding teas and snacks. WHO CAN ACCESS IT? Qantas business class passengers (the airline does not have first class on its Singapore routes) customers, Platinum One, Platinum and Gold Frequent Flyers, Qantas Club members and eligible oneworld customers. The lounge is open from 1430 to 2300. VERDICT A nice space to relax in before a flight, with many types of seating to suit different moods. The biggest strength of this lounge is the food, superb both in variety and quality. Reggie Ho  
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