News

Lufthansa launches self-service baggage tag

15 Apr 2014 by GrahamSmith

Lufthansa has launched a self-service baggage tag option for passengers flying between its base in Frankfurt and Tokyo Narita.

Known as “Home Tag”, the service allows customers on selected flights to print out their own tags for checked-in luggage at home.

This means that passengers simply drop the bags off directly at the dedicated counter or at the self-service machines at the airport.

Home Tag

Passengers first check-in online via Lufthansa’s website. On doing so, they will receive a Home Tag for their outward and return flights, along with their boarding passes.

The Home Tag consists of all the typical information one finds on a standard baggage tag, including the flight route, passenger name and the baggage item number, which is also printed as a barcode.

After printing the Home Tag, customers can make their way to the airport where they will be able to obtain Home Tag holders which they can fix onto their baggage.

The final step is to check-in their bags at the baggage-drop counter, or one of the self-service machines.

While the service is currently only available on the Frankfurt to Tokyo Narita route, Lufthansa expects to launch it onto other routes to Asia and the US.

lufthansa.com

Clement Huang

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