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Singapore Airlines launches in-flight connectivity

6 Sep 2012

Singapore Airlines has today launched in-flight connectivity services on its flights which allows passengers to either pay for wifi or use the roaming packages on their mobile phones. 

The service will from today be available on 14 of the Singapore Airline’s aircraft, including the five Airbus A340-500s used to fly between Singapore and the US.

It will then be progressively rolled out on the airline’s long-haul Airbus A380-800, A340-500 and Boeing 777-300ER aircraft over the next two years.

With the service, passengers can pay for wireless internet provided by OnAir. Promotional prices for this, which will last until November 30, are US$25 for 30 megabytes of data and US$10 for 10 megabytes. 

It will also be possible to use your phone’s roaming service from your mobile service provider to send and receive sms and access mobile data. The airline said that in response to customer feedback it had opted not to enable voice call functionality.  These mobile data and text services are not yet available on A380 aircraft, however. 

For travellers who are subscribers with the Singaporean company SingTel, the airline has launched a joint promotion offering 40 per cent off in-flight text messaging and GPRS data services and 20 per cent off calls until March 31, 2013. 

All the in-flight connectivity services will only be available when the aircraft is at cruising altitude to comply with take off and landing regulations.  

Singapore Airlines joins a growing number of airlines offering wifi services onboard including the Japanese airlines JAL (see here) and ANA (see here), Lufthansa (see here), Emirates (see here) and Etihad (see here). For a complete list of airlines offering wifi services, go to www.businesstraveller.com/airline-wifi

For a roundup of airlines offering a range of in-flight connectivity services, click here.   

For more information, visit www.singaporeairlines.com

Nicholas Olczak

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