Australian flag-carrier Qantas has shifted its London Heathrow operations to Terminal 3 from Terminal 4 and has upgraded its lounge facilities.

Qantas single-code flights from London to Sydney and Melbourne stop over in Singapore, Hongkong and Bangkok, creating the so-called “kangaroo route”, which carries thousands of passengers from Europe into the Asia Pacific every day. Other Australian destinations, such as Perth, Darwin, Cairns and Brisbane, connect to one of the three Asian hubs to join onward flights to London.

Qantas executive manager international sales Stephen Thompson said: “London Heathrow Terminal 3 has undergone a multi-million pound transformation to modernise the terminal. We are pleased to now offer our customers dedicated Qantas check-in areas, a host of restaurant and retail outlets, and for our premium customers, new lounges including the Galleries Club (Business) and Galleries First.”

Both lounges will contain a range of facilities such as a Wine Gallery, Coffee House, News Zone, Work and Entertainment Zone and a Kids Zone. There is a Deli Bar and The Silver Bar in the 300-seat Galleries Club.

The 250-seater Galleries First Lounge also houses a Gold Bar lit by a Swarovski crystal chandelier and a separate Champagne Bar. This lounge offers all-day dining and three-course meals.

“London Heathrow Terminal 3 is also a oneworld preferred terminal which means quicker and easier transfers for Qantas passengers connecting onto oneworld partner flights,” said Thompson.

Terminal 3 has dedicated Qantas check-in areas, with economy in Zone F and First, Business and Premium Economy in Zone G.

New generation technology in the shape of Common User Self Service (CUSS) kiosks will allow passengers to check in, select or change their seats, and print their own boarding pass. A dedicated bag-drop counter will also be available.

For more information see

Kenny Coyle