[Binman62]

I am getting an error message when trying to change something via MMB …which is allowed ….but been going on for 3 days now.

[Binman62]

I am getting an error message when trying to change something via MMB …which is allowed ….but been going on for 3 days now.

[MarkCymru]

These things do sometimes work in our favour, though. SQ is a case in point. Their online ticket purchasing system is awful. It took me four tries to buy a business class ticket from SFOto DEL last month. On the other hand, it sold me the ticket for under £2,500 which was at least £1,000 cheaper than the best fare my travel agent could see on SABRE. I’ve had a similar experience on ba.com and airfrance.com frequently sells ludicrously under-priced tickets. So, I’m not sure that I want their IT systems to resolve all the glitches

[Henkel.Trocken]

Websites fail and need maintainence, where’s the surprise in that? BA is no different to any other one.

[MartynSinclair]

All very well to get an error message:

Error

We’re sorry, but ba.com is very busy at the moment, and couldn’t deal with your request. Please do try again – if it still doesn’t work, it may be better to try again at another time.

But what happens if the fare you wanted to buy at the time of the error is no longer available….

Booking attempt made 00.20 on 13th June 2013.

[NameRemoved-18/12/14]

Hello Martyn

I too had problems about 30 minutes ago. I will leave it until the morning…

[MartynSinclair]

thanks, good to know its not just me 🙂

[VintageKrug]

http://www.downforeveryoneorjustme.com/

[MartynSinclair]

magnificent…… where do you get all this shmutz and tutz ??

All now booked..

[Shearer]

VintageKrug – 13/06/2013 00:33 GMT

http://www.downforeveryoneorjustme.com/

Love it!

[MartynSinclair]

What a conceited message to receive…..

•We’re sorry, but ba.com is very busy at the moment, and couldn’t deal with your request. Please do try again – if it still doesn’t work, it may be better to try again at another time.

[IanFromHKG]

Well, marginally better that than a black hole. Trying to check in over the last couple of days for our Dragonair flights – I managed to check in the Offspring (who were on a separate booking) with no problems, but could not get the Memsahib and I checked in – went through the entire process, ticked all the right boxes, and so forth, and then just got a system error message at the end. This, of course, meant I wasn’t sure if it was a dodgy connection, a website error, a problem with the ticket, a busy site, or something else. So of course I kept trying. Used the KA mobile site, the CX mobile site, a link from the “time to check in” email,. logging on with my Marco Polo Club profile, logging on without that but with my booking details instead, different browsers, different devices. Gave up in the end and hoped it meant either an equipment change (no) or an upgrade (sadly, also no).

[MartynSinclair]

Message now changed to:

“Sorry

Unfortunately our systems are not responding, so we are unable to process your request at the moment.

We apologise for this inconvenience and suggest you try again later.”

Suppose there is always LH, if they are not on strike….

[IanFromHKG]

Have you tried using the app instead, Martyn?

[MartynSinclair]

Yes, been on the mobile app.

Showing low prices, but when I try to book them, it reads “Error obtaining price”.

Going to bed, will try in the morning. LH have good availability – so I know options will be there in the morning.

[Author]

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