29th August 2012 at 03:40 #576052
Anonymous29th August 2012 at 03:40 #576053
Has anyone flown CX’s new Premium Economy? How does it compare with Air NZ, Virgin, BA and Qantas Pre Eco?
I can’t seem to find any reviews for it. It’s more expensive than the others generally and I’ve heard one report where they didn’t have a Premium Economy section on a flight booked from New York to HK so simply dumped people back in economy with a US$696 refund/apology.29th August 2012 at 06:03 #576054
Gin&TonicParticipant29th August 2012 at 06:12 #576055
Thanks I’ve seen those but I was wondering if anyone has actually travelled on CX and the other airlines as a normal paying customer in Premium Economy and what they thought.
I know one person who traveled CX and they really didn’t rate it. In fact they were quite scathing…..but… they haven’t traveled premium economy before.30th August 2012 at 10:38 #576056
This might only be partially helpful (I’ve not travelled in Cathay PE) but I have done a lot in some of the others.
BA – almost always the cheapest and not great. Better in new planes.
Virgin – gone right downhill in terms of food and service
Qantas – brilliant; comfy seats, great food & wine and service.
Air NZ is meant to be good too. Am giving them a go in December…
There’s a bit of a debate about whether PE is worth it. As I am tall, broad-shouldered AND a fat barsteward running a fledgling company then it’s worth it for a less awful long-haul experience. There is still a substantial gap between PE and even the cheapest business class.
If you’re petite and can sleep sitting up I’m not sure it’s worth it.30th August 2012 at 11:00 #576057
Premium economy is definitely worth it. Lots of firms are cutting back on first/business class travel due to the cost. So a premium economy seat is worth it to some business travellers especially as these seats offer you more space to relax. I remember Vintage krug telling us that even Willie Walsh flew himself and his family in WTP.
Jane, I don’t think there is that much difference in when it comes to premium economy or below especially if you fly on newer models of any airlines fleet. AZ certainly looks pretty funky!! Also have a look at the link below for a current offer by BA. In the past some Club World tickets have proved to be cheaper than WTP x30th August 2012 at 11:28 #576058
On the NZ Premium Y, you need to know there are two very different products. On the 777-200, they have a 3-3-3 seating, which for a premium y is pretty poor (compared with BA at 8 abreast for example), and infact the same as their 777-200 economy, wirth a bit more legroom. This aircraft serves the LHR-HKG-AUK route. It does have the same catering as business however.
On the LHR-LAX-AUK route, they use the 777-300, which is far superior I believe, at 2-2-2! Much better than the awful 3-4-3 in Y.
So if you are travelling to/from HK, the CX seating will be far better than NZ.
QF does not ply the LHR HKG any more, but looks good to me.
What premium Y gives you as enough space that you are not fighting the wall, seat in front, or your neighbour, and can exist comfortably. I do not think the BA premium Y seat is that comfy in itself, but the space does make a difference.
From the seat pics posted on this site, I would consider the CX product attractive.30th August 2012 at 19:41 #576059
Ladies & Gentlemen ,
Let me share my previous experiences with various airlines in premium Economy ..I have not tried them all but at first sight when I read that the seat pitch on Cathay s Premium Eco seating is 38inch I understood the product was average in terms of space ….People pay that extra money seeking extra space /legroom ..the other amenities are not crucial …AF,BA,VS offer the same seat pitch which is not really much ..I tried AF and BA ….not really BRIGHT but okkkeyyy…The best ever Premium Eco in the sky in terms of space is the Turkish Airlines Comfort Class on the 777-300ER exclusively optg to HKG,SHA,NRT,BJS,CAN,LAX,JFK,SAO,YYZ …..46 inch of seat pitch is indeed generous ..it feels like the business class of the early nineties …..For some ppl ,other amenities than space do count so it is purely personal whether to go for that cabin or not …..7th September 2012 at 03:28 #576060
JanePhillips, I have now posted a review of the seat – although it isn’t as detailed as I would like, because I wasn’t the one flying!!7th September 2012 at 04:37 #576061
I flew on a Cathay A330 from HKG to SYD earlier this week and the aircraft had the new interior for all cabins including premuim economy. Whilst I was in another class I tried out the seat for a little while during the flight as the premuim economy cabin had only three passengers on that flight.
I am over six feet tall but the legroom (both in the first row and middle rows) was ample and I could stretch out my legs all the way without either touching the dividing wall or the front of the seat ahead. The seat seemed quite comfortable for the litle time I sat in it. My only disappointment (which is unjustified really) is that the dividing armrests are fixed and on an empty flight I wouldn’t be able to lift them up and spread across the seats. Even though the layout is 2-3-2 it’s still better than sitting almost upright.
The recline is generous but if you’re used to lie-flat or fully flat then on a long flight this might not be adequate.
It definitely feels a lot better than economy and the private cain makes it feel special.
I have flown NZ on their old PE (upstairs on 744) and seatwise they definitely are comparable though I think NZ pips it slightly. Haven’t flown QF, VS or BA PE but walking through those cabins, BA will be the worst of the five. BA seems more economy extra. VS seats look good but the legroom appeared quite restricted. Service on VS probably makes up for that. The CX seat looks more comfortable than QF and the cabin feels more special being in in the middle of the plane rather than at the back (QF A380) and the configuration of 2-3-2 better than QF/BA 2-4-2.
Sorry I can’t be of more help.7th September 2012 at 05:47 #576062
I have only flown CX and BA in premium economy, so can’t compare to QF, NZ or the others. However, here’s my take:
The seats seem reasonably similar, with similar (limited) recline and legroom. For either one, I would invest in a good neck pillow, as the adjustable headrests don’t really stop your head from flopping about – you are pretty much sitting up, after all. The CX seat is supposedly slightly wider, and it did seem a bit roomier. Overall, the seats on both carriers are more similar to the old business class seats from 15 years ago than to current economy seats.
I felt CX dropped the ball in two places:
First, there is no dedicated toilet for the premium economy cabin; you have to queue for the economy toilets. And since they’re located behind you, and behind the privacy curtain, if you’re trying to go pre-emptively when there’s little or no queue, you can’t. You have no idea what the line up is like until you actually get there.
Second, and more surprising for CX, is the meal service. I had read that they were going to use the same catering as J class, but minus the appetizer course and with 3 meal choices instead of 4. Boy was I in for a shock! The service was pretty much exactly like economy: plastic tray, foil covering, plastic cups, plastic bag for cutlery and salt, etc. The food was reasonably good, but it generally is in CX economy anyway. I think you would only consider it an upgrade if you are inclined to argue that Burger King is an upgrade over McDonald’s. I did not find that it was a level of service somewhere between their reasonably good economy service and superb business class service. That was a surprise, and I would think that with the small size of the cabin, they could easily do a better job of the meal and service without additional crew resourcing. My memory of the BA flight is that I was fairly impressed by their service and catering, although I don’t specifically remember what was served.
That being said, you ask “is it worth it?” If your choice is between CX economy and CX premium economy, the answer is a resounding yes. First, the cabin is quiet. There tend to be very few children in PE, and your fellow passengers tend to be more seasoned travellers who are (theoretically) more aware of airplane etiquette – lowering window shades, not hoisting themselves up using the back of your seat, etc. But most of all, you will be avoiding CX’s hideous ‘space shell’ economy class seats that slouch rather than recline. I actually arrived at my destination reasonably well-rested, having been able to catch a few hours sleep even in a recumbent seated position.
If your choice is between CX and other carriers’ premium economy, I would say shop around. Even as a CX loyalist (and Diamond Marco Polo member), I don’t see where they have distinguished themselves from other carriers in this regard, and wouldn’t pay a premium to travel them over other carriers. I would rather spend the extra money on an upgraded hotel, great meal, or fine bottle of wine at the destination.
Enjoy your trip, and do let us know what you decide, and how the experience was!7th September 2012 at 07:31 #576063
Thanks very much for the feedback.
Chris thanks about the heads up re:service and food. That is a shocker that they haven’t looked after PE better. On NZ they do. Business class food, service and shared amenities.
Fred, thanks for the info regarding legroom. I’d heard from someone else that it really wasn’t that substantial, but it sounds like its not bad.
I think Chris could be right about more seasoned travellers and being aware of etiquette.
Thanks again everyone for the feedback, much appreciated.
All the best
Jane7th September 2012 at 08:00 #576064
About the toilet issue – I haven’t been in the CX PE cabin, but I would be very surprised if there isn’t an illuminated sign on the bulkhead indicating where the toilets are (eg “TOILETS AFT”) and whether or not they are occupied. It won’t tell you how long a queue is, of course, and by the time you get there someone may have gone in, but if it is just “TOILETS AFT” rather than “TOILETS AFT OCCUPIED” then that would be the time to go!
To ChrisSmith’s other point about the dreadful economy – about which he is completely correct, by the way – you should check to see which aircraft configuration it is, as CX are rolling out a new economy product with proper recline rather than the dreadful old shellback .seats7th September 2012 at 08:41 #576065
Definitely CX PE should be better than BA World Traveller Plus …the BA product is all bout 6 inches extra …that s it ….all other fetures are Economy ..so it is not really worth the money extra…I felt squeezed …pretty much squeezed on BA in WTP ….AF is a bit better ….7th September 2012 at 11:42 #576066
The old BA premium Economy (WTP) is not that great and very uncomfortable compared to the super new WTP which is very good! This has much more elegant new interior, luxurious seating, and a new IFE You will get two USB ports and an RCA port, enabling you to use your own personal electronic devices with the in-flight entertainment system and an in-seat power socket compatible with a range of international plug types to power your devices throughout the flight. You will also get a complimentary bar service, juices, teas and coffees, snacks and meals throughout your journey and a Club World meal for your main meal.
However please be aware that the new WTP are only on selected aircraft. Mostly 777’s (all 777-300 is guaranteed but the 777-200 is still being updated), some 767’s but not the 747’s so pick your flights wisely. I know for instance the BA28 from LHR tends to run a 777-300 Also try to avoid middle row seats apparently these seats are estricted because of the electric box under the seat.
Also have a look at the link below for current offer by BA for WTP and WT.
Also by flying BA to HKG you can also transit through LHR and experience the award wininng Terminal 5 designed by Foster + Partners and experince the array of exclusive shops and fine dining at Plane Food by Gordon Ramsay.
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