Amsterdam Schiphol has launched a new app allowing travellers to access information directly from their Apple Watch.
The app includes details on departure and arrival times, check-in desks, gate numbers and flight status updates.
Schiphol said that more than 1.6 million travellers have downloaded its established iPhone and Android apps, and data showing that 30 per cent of iPhone users have paired an Apple Watch meant that a watch app had been “a logical next step”.
The first version of the Schipol Apple Watch app is now available – users who download the Schiphol app and have paired an iPhone with their Apple Watch will automatically have access to the app on their watch.
Schiphol said it was increasingly applying smart and self-learning algorithms (AI) to make the departure, transfer and arrival processes more transparent and predictable, with this data feeding into the app.
“In the past year, we have installed thousands of motion sensors in the ceiling in the departure and arrival halls,” said David de Vries, product owner Schiphol App.
“By applying self-learning algorithms, we are getting better and better at predicting crowds and waiting times. Our ambition is to make the entire journey, from home to holiday destination and back again, transparent and predictable.”
Last year the airport announced a new partnership with technology firm Pangiam, to explore how artificial intelligence could be used to speed up the process of baggage security checks.
Amsterdam Schiphol to explore use of AI to speed up baggage screening
