Holiday Inn London Sutton unveils refurbishment

16 Jul 2023 by Mark Caswell
Holiday Inn London Sutton (image supplied by Mason Williams)

IHG has unveiled a £750,000 refurbishment of the Holiday Inn London Sutton’s public spaces.

The hotel now features the brand’s Open Lobby concept, with key features including a dining space booths, high and low table options, a living room style Media Lounge with seating, games, magazines and an E-Bar offering power points and wireless printing.

Holiday Inn has gradually been rolling out the Open Lobby design across its portfolio – details of which properties offer the concept can be seen here.

In addition the hotel has created 23 new premium bedrooms by converting former function space, and a new meeting room has been added on the ground floor.

Holiday Inn London Sutton (image supplied by Mason Williams)

Located off the top of Sutton High Street close to the town’s rail station, the Holiday Inn London Sutton first opened in the early 1990s.

I grew up nearby and have frequented the hotel many times for everything from school graduation parties to NCT classes, although I have never actually stayed there, and will aim to review the property next time I am in town.

Having enjoyed a near monopoly for decades, the hotel has faced increasing competition in recent years, with the opening of a Premier Inn Premier Inn close to the town’s St Nicholas centre in 2019, followed by the dual-branded ibis London Sutton Point and Aparthotel Adagio London Sutton Point in 2021.

My review of the ibis London Sutton Point from late last year can be seen at:

Hotel review: Ibis London Sutton Point

Commenting on the news Callum Duncan, general manager for the Holiday Inn London Sutton, said:

“I’m thrilled to welcome guests to our brand-new Open Lobby space. There are so many options and areas to plug in or switch off, that our business and travel guests will love what we’ve done, and we’ve already seen a pick-up in daytime trade.

“The new Open Lobby will also appeal to local Sutton residents and networking groups as a desirable space to meet up. Customer satisfaction is a top priority for me and my team, and this refurbishment allows us to deliver our best ever service with no barriers between us and our guests.”

Holiday Inn London Sutton (image supplied by Mason Williams)
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