American Airlines has updated its flight change fee waiver policy.
Any ticket purchased on or before June 30, 2020, for travel through September 30, 2020, will not incur change fees prior to travel. However, passengers must pay any fare difference, and “fare rules may apply depending on the ticket”.
Customers are allowed to change their origin and destination cities, but travel has to be completed by December 31, 2021, the carrier said on its website.
The airline also said it will continue to limit the number of customers on each aircraft.
“American customer service agents also may reassign seats to create more space between customers or to accommodate families who need to be seated together. Once boarding is complete — taking in consideration any aircraft weight or balance restrictions — customers can move to another seat within their ticketed cabin subject to availability,” said the airline.
The carrier announced on April 30 that all customers flying with the airline have to wear a face mask while on board the aircraft starting May 11.
American Airlines suspended more than 60 per cent of its international flying this summer compared with the same period last year, said the airline. According to the US carrier, the capacity cut includes an 80 per cent reduction in Pacific capacity, a 65 per cent reduction in Atlantic capacity and a 48 per cent reduction in Latin America capacity.
