IndiGo Airlines is shifting its partial operations to Delhi airport’s Terminal 2 starting March 25, 2018. To ensure passenger convenience, all IndiGo flights from 6E 2000 to 6E 2999 will depart from and arrive at T2. This is in compliance with the Supreme Court’s order to shift part of the airline’s operations from Terminal 1 to Terminal 2 of Delhi’s Indira Gandhi International airport. Spice Jet will also move its operations to T1 on the same day.
Business Traveller India had reported in June 2017 that India’s Ministry of Civil Aviation wants budget carriers GoAir, IndiGo and SpiceJet to move operations from Delhi Airport’s Terminal 1 (T1) to Terminal 2 (T2).
This is a temporary move until the expansion works at Terminal 1 are complete. The capacity of Terminal 1 will be expanded from its current capacity of 20 million passenger to 40 million flyers a year.
To be shifted are flights serving the sectors of Amritsar, Bagdogra, Bengaluru, Bhubaneswar, Chennai, Raipur, Srinagar, Udaipur, Vadodara and Visakhapatnam. Other domestic flights will continue to operate from Terminal 1D. IndiGo’s international flights will operate from Terminal 3.
During this transition phase, the airline has arranged a shuttle service to transfer customers who might reach the wrong terminal. The airline has also promised to rebook flights at no extra charge, should a passenger miss the flight due to the change in terminal. In case a passenger’s flight is arriving at one terminal and departing from another, passenger can avail of the shuttle service provided by the authorities.
Commenting on the development, president and director at IndiGo Airlines, Aditya Ghosh says, “IndiGo will be moving about a third of its flights out of Delhi to Terminal T2 from March 25. This is to aid the promised expansion of the airport facilities in Delhi. We have kept the process very simple. The flights that are being moved will have a four-digit flight number starting with the number 2. So simply put, any IndiGo flight with a number between 2000 and 2999 will be departing and landing in T2. DIAL has committed to constant shuttle buses between T1 and T2 for connecting passengers. To keep it hassle free, IndiGo will be through checking in the bags of connecting passengers to the final destination.”
Ghosh added, “We are informing customers well in advance via sms, emails and calls. We are also working with travel agents so that they can inform their customers too.”
Passengers can reach IndiGo Airlines at 9910 383838.