Ashok Gajapathi Raju, Union Minister or Civil Aviation at the smart check-in facility launch
India’s budget carrier, SpiceJet, has launched a mobile check-in facility at Hyderabad International Airport. To use this service, customers need to book tickets through the SpiceJet mobile app, downloaded on their phones.
Hyderabad airport has check-in kiosks fitted with NFC technology that allows data to be transmitted to and from a mobile device. On swiping your mobile e-ticket on the check-in screen, it generates a boarding pass. The boarding pass is transmitted electronically to the swiped mobile phone.
Ajay Singh, CMD, SpiceJet says, “Customer convenience is of utmost importance to us and we have always strived to enhance customer experience with the integration of the latest technology. Indian market being fixated on price and schedule, the mobile first approach, with more service centric features has revolutionised the customer experience on ground and SpiceJet is committed to avail the latest the industry has to offer, nurturing the travel experience of our end customers.”
As of now, the service is available only at the Hyderabad airport. SpiceJet plans to launch its mobile check-in facility at other airports soon.