Etihad partners with China Southern on new codeshare

China Southern Airbus 380

UAE-based Etihad Airways and mainland Chinese carrier China Southern Airlines have confirmed a new codeshare agreement that came into effect yesterday, providing provides China Southern with access to Etihad’s network from its Abu Dhabi hub.

The Chinese carrier’s “CZ” code will appear on Etihad’s daily Beijing, Shanghai and Chengdu services henceforth, and passengers on these flights will then be able to connect to the more than 100 destinations to which Etihad flies.

Speaking about the agreement, China Airlines’ senior management on international cooperation, Zhang Lin, said it would enable both carriers to expand their global networks. “Through this partnership, China Southern Airlines will be able to extend our services globally – via Etihad Airways’ Abu Dhabi hub to the Middle East, Africa and Europe,” he said.

At the moment, miles from each airlines’ frequent-flyer programmes cannot be earned while travelling on codeshare routes operated by the other carrier, however a reciprocal loyalty partnership is being targeted for the near future that will enable miles earning and redemption across both airlines’ flights nation-wide.

For Etihad, the partnership entails a significant boon to its expansion into China, with executive vice president commercial, Mohammad Al Bulooki, calling it a “significant milestone in the airlines’ network development strategy and a key component of its footprint in the China market”.

He added, “This is a further example of our strategy of working with partners to extend our reach, and provide business and leisure travellers with more options. China is one of the fastest growing travel markets in the world, and one of the most competitive.”

The International Air Transport Association (IATA) predicts China will become the world’s largest aviation market by 2024, and China Southern is claimed to be the country’s (and Asia’s) largest airline by fleet size.

The partnership between Etihad and China Southern is likely to add to the pressure already experienced by full-service carriers in Asia-Pacific, which have been losing out to the Gulf carriers as well as those on the Chinese mainland, and have had to significantly enhance cooperation with other airlines in order to better compete.

In particular, Cathay Pacific and Lufthansa recently announced a partnership aimed at taking on rival carriers in the Middle East and mainland China. Meanwhile, Singapore Airlines previously announced its own join-venture with Lufthansa, as well as a recent agreement with Air France in order to tackle growing competition.

Asian carriers are not the only ones that have been affected by competition from Gulf and mainland Chinese carriers, though. Earlier this year, American Airlines purchased 270 million shares in China Southern and began its own codeshare arrangement with the Chinese carrier – giving the Oneworld airline alliance member (which has no mainland Chinese member airlines) a much-needed foothold in the China market.

etihad.com; csair.com

Etihad’s twice-daily Sydney service to become all A380

Etihad Airways A380

Etihad’s current twice-daily service between Abu Dhabi and Sydney is set to become an all-A380 double-daily service starting October.

According to the Abu Dhabi-based carrier’s schedule, it will be replacing the 328-seat Boeing 777-300ER that currently operates flight EY450/EY451 with the higher-capacity Airbus from October 29. Etihad’s other daily flight between Abu Dhabi and Sydney (EY454/EY455) is already served by an A380.

The shift to an all-A380 service follows the planned removal of the aircraft from the airline’s Abu Dhabi-Melbourne route, effective the same day, with Etihad set to downgrade both of its Melbourne flights to smaller aircraft.

Etihad’s redeployment of its A380 in Australia will come during the peak season for travel between Europe and Australia.

According to routesonline.com, Etihad’s overall winter schedules from October 29 show a capacity drop of almost 200 seats daily on its Abu Dhabi-Melbourne route.

Meanwhile, the equipment change will bring an additional 168 seats daily to its Sydney service, and will also mean Etihad’s three-room suite, The Residence, will be available on all flights on the route. The A380 is the only aircraft in Etihad’s fleet equipped with the space.

The increase in flight frequency on its Sydney route to a double-daily service came into effect in February, when the airline added three weekly flights to the route.

etihad.com

Etihad Airways shuts ticketing offices in India

Etihad Airways has closed all its ticketing offices in India. However, customers can continue to make their flight reservations through the airline’s website and call centre support.

Arabian Business quoted a Etihad spokesperson: “As part of our commitment to service guests round-the-clock, Etihad is increasing its service delivery by switching to a 24/7 support operation. Our staff at the 24/7 service centre are fully equipped to help with all new bookings and re-issuing of tickets, ensuring guests continue to get the same level of service that they were offered by the ticketing offices [in India], which have now closed.”

This move from physical offices in India to digital booking facilities follows the growing demand for 24/7 access to the reservation desk.

The 24/7 toll free numbers in India are 1800 22 3901 and 1800 209 0808. eithad.com 

Etihad Airways has closed all its ticketing offices in India. However, customers can continue to make their flight reservations through the airline’s website and call centre support.

Arabian Business quoted a Etihad spokesperson: “As part of our commitment to service guests round-the-clock, Etihad is increasing its service delivery by switching to a 24/7 support operation. Our staff at the 24/7 service centre are fully equipped to help with all new bookings and re-issuing of tickets, ensuring guests continue to get the same level of service that they were offered by the ticketing offices [in India], which have now closed.”

This move from physical offices in India to digital booking facilities follows the growing demand for 24/7 access to the reservation desk.

The 24/7 toll free numbers in India are 1800 22 3901 and 1800 209 0808. eithad.com 

Etihad Airways has closed all its ticketing offices in India. However, customers can continue to make their flight reservations through the airline’s website and call centre support.

Arabian Business quoted a Etihad spokesperson: “As part of our commitment to service guests round-the-clock, Etihad is increasing its service delivery by switching to a 24/7 support operation. Our staff at the 24/7 service centre are fully equipped to help with all new bookings and re-issuing of tickets, ensuring guests continue to get the same level of service that they were offered by the ticketing offices [in India], which have now closed.”

This move from physical offices in India to digital booking facilities follows the growing demand for 24/7 access to the reservation desk.

The 24/7 toll free numbers in India are 1800 22 3901 and 1800 209 0808. eithad.com 

Etihad Airways introduces third daily flight to Bengaluru

Etihad Airways A320

On March 26, UAE’s flagship carrier, Etihad Airways will launch its third service between Abu Dhabi and Bengaluru.

A two-class Airbus 321 will depart late night from Abu Dhabi, and early morning from Bengaluru.

Flight EY 216 will depart from Abu Dhabi at 2145 and arrive in Bengaluru at 0315 the next day. Return flight EY 217 will take off from Bengaluru at 0435 and land in Abu Dhabi at 0705.

Peter Baumgartner, Etihad Airways’ CEO said: “Our expanded services between Abu Dhabi and Bengaluru are in line with Etihad Airways’ strategy to offer greater travel options when aircraft availability and market conditions permit. The extra flights to Bengaluru will cater to the strong demand between both cities, and bring closer our global network to and from Bengaluru over our Abu Dhabi hub.” 

The other two services between the cities take off from Abu Dhabi at 0245 (A320) and 1425 (A321), and land in Bengaluru at 0815 and 1955 respectively. The return services take off from Bengaluru at 0955 and 2210 and land at 1225 and 0040 respectively.

etihad.com 

On March 26, UAE’s flagship carrier, Etihad Airways will launch its third service between Abu Dhabi and Bengaluru.

A two-class Airbus 321 will depart late night from Abu Dhabi, and early morning from Bengaluru.

Flight EY 216 will depart from Abu Dhabi at 2145 and arrive in Bengaluru at 0315 the next day. Return flight EY 217 will take off from Bengaluru at 0435 and land in Abu Dhabi at 0705.

Peter Baumgartner, Etihad Airways’ CEO said: “Our expanded services between Abu Dhabi and Bengaluru are in line with Etihad Airways’ strategy to offer greater travel options when aircraft availability and market conditions permit. The extra flights to Bengaluru will cater to the strong demand between both cities, and bring closer our global network to and from Bengaluru over our Abu Dhabi hub.” 

The other two services between the cities take off from Abu Dhabi at 0245 (A320) and 1425 (A321), and land in Bengaluru at 0815 and 1955 respectively. The return services take off from Bengaluru at 0955 and 2210 and land at 1225 and 0040 respectively.

etihad.com 

Etihad expanding Dreamliner services in Northeast Asia

Abu Dhabi-based carrier Etihad will be expanding its Boeing 787-9 Dreamliner services to routes in North Asia and the Levant this year, with the aircraft set to begin deployment from March 1.

The 299-seat Dreamliners will begin operating on daily year-round scheduled services to Shanghai from March 1, Beijing from July 1, and Seoul from August 1. Services to Amman and Beirut in the Levant will also receive Dreamliner deployment this year,. The carrier is also planning to deploy the aircraft on its Athens route during the summer months. Current configuration of Etihad’s Dreamliners comprises 28 business studios and 271 economy smart seats.

Etihad has ten B787-9s in its fleet, with the airline expecting a phased delivery of nine further Dreamliners this year. The new aircraft form part of a significantly larger order for 61 Dreamliners over the course of the next few years. The airline currently deploys the aircraft on its Perth, Brisbane, Tokyo and Singapore routes, in addition to destinations in Europe, the Middle East, Africa and the US.

Speaking about the new deployments, CEO Peter Baumgartner noted that the airline’s decision has been partly driven by positive customer feedback regarding the aircraft and Etihad’s cabin interiors.

“Today’s travellers are increasingly looking for greater comfort, higher standards, more choice and better convenience as priorities in their decision-making and we, at Etihad Airways, are striving to meet their high expectations through innovations such as introducing new planes to the fleet and continuing to upgrade our routes.”

Details of Etihad’s Beijing, Shanghai and Seoul B787-9 Dreamliner routes are as follows (all times local):

Abu Dhabi-Shanghai (beginning March 1)

Flight No.FromToDepartsArrivesDays
EY 862Abu DhabiShanghai22101010+1Daily
EY 867ShangaiAbu Dhabi23300630+1


Abu Dhabi-Beijing (beginning July 1)

Flight No.FromToDepartsArrivesDays
EY 888Abu DhabiBeijing21300850+1Daily
EY 889BeijingAbu Dhabi01250630


Abu Dhabi-Seoul (beginning August 1)

Flight No.FromToDepartsArrivesDays
EY 876Abu DhabiSeoul22151155+1Daily
EY873SeoulAbu Dhabi00550550

etihad.com

Hong Kong Airlines and Etihad expand codeshare

Hong Kong Airlines Club Bahinia VIP Lounge

Hong Kong Airlines and UAE national carrier Etihad Airways have expanded their codeshare agreement to offer improved connections between Australasia, Asia, the Middle East, Europe and North America. The expansion brings the total number of services under the codeshare between the two airlines to 14.

The Hong Kong carrier will now be placing its HX code on Etihad’s flights between the Abu Dhabi and destinations in Europe and North America. These include Paris, Düsseldorf, Frankfurt, Manchester, Milan, Munich, New York and Zurich.

Meanwhile, Etihad’s EY code will now appear on Hong Kong Airlines’ flights between Hong Kong and Auckland, which began last week on Friday 11 November.

“There is an increasingly strong demand in Asia for travel to the GCC [Gulf Cooperation Council] region, Europe and the Americas,” said Li Dianchun, chief commercial officer for the Hong Kong carrier. “On the other hand, visitors from the GCC region and even Europe will also enjoy convenient connections via Hong Kong to Auckland, one of the most popular destinations in the southern hemisphere.”

The two airlines began codesharing in December 2014, with a subsequent expansion taking place in June 2015 to encompass Etihad Airways’ Madrid and Hong Kong services. Etihad will also be increasing the frequency of its Madrid service from a four-times-weekly flight to daily starting June 1, 2017, on which Hong Kong airlines will also codeshare.

“Our codeshare agreement with Hong Kong Airlines was initiated in 2014 with a primary focus on enhanced connectivity between Asia and the Middle East,” said Kevin Knight, chief strategy and planning officer at Etihad Aviation Group. “Ever since then, we have continuously reviewed opportunities to provide improved offerings and greater access to our customers in Hong Kong, Abu Dhabi and beyond.”

Hong Kong Airlines recently began offering a daily direct service to Incheon, along with announcing an expanded service to Gold Coast/Cairns in Australia over the holiday season.

hkairlines.com; etihad.com

Etihad Airways offering discounted business and economy fares

Etihad Airways' A World of Experiences sale for flights from Singapore

Etihad Airways is offering customers discounted business and economy class fares from Singapore to destinations in Europe and the Middle East on bookings made before October 31, 2016. The reduced fares are part of its global sale and are valid for flights between January 15 and June 30, 2017.

The discounted business class fares range from S$3,005 (US$2,159.3) to Abu Dhabi to S$4,839 (US$3,477.2) to Düsseldorf, and also include flights to Rome, Zurich, Milan, Paris, London and Manchester.

Meanwhile, economy class flights range from S$654 (US$469.9) to Abu Dhabi and S$1,180 (US$847.9) to Düsseldorf and also include flights to Paris, Zurich, Frankfurt, London, Dublin and Venice.

Etihad.com

Etihad increases Dublin flights to twice daily year-round

Etihad-Airways A330-200

Etihad increases Dublin flights to twice daily

From April 1, 2017 Etihad will increase flights on the route to 14 flights each week.

 

Etihad Airways today announced the introduction of an additional daily year-round service between Abu Dhabi and Dublin which increases frequency on the route to 14 flights a week, effective 1 April 2017.

The second daily operation, from the beginning of the Summer 2017 season, coincides with the Abu Dhabi-based carrier’s 10th anniversary of flying to the Irish capital.

 

Operating with a two-class Airbus A330-200 offering 22 Business and 240 Economy Class seats, the extra daily service will give guests more travel options at convenient timings, and greater connectivity to key markets across the Middle East, Africa, Indian subcontinent, Asia and Australia.

 

Kevin Knight, Etihad Aviation Group Chief Strategy and Planning Officer, said: “We are delighted to announce the Dublin frequencies moving from a seasonal double daily to twice-daily year-round service. This is a commitment to the Irish market and demonstrates our confidence to dedicate capacity throughout the year on a route that has enjoyed tremendous support from travel partners. It also reflects our strategy to offer more flexibility, greater convenience and increased choice.”

 

As a result of improved infrastructure at Dublin Airport, Etihad Airways will switch its existing Dublin flights from Terminal 2 to Terminal 1, starting 24 January 2017. The move follows extensive investment in passenger and retail facilities in the terminal by airport operator DAA.

 

Vincent Harrison, Dublin Airport Managing Director, said: “Since Etihad Airways launched the route in 2007, Dublin has been a hugely popular destination in its network, and the return to a double daily service will be welcomed by both business and leisure travellers. It is good news for Irish tourism and also for those travelling to Abu Dhabi and beyond with Etihad’s excellent connectivity to the Middle East, Africa and Asia.

 

“We have been improving the departures and arrivals areas in T1 and have also recently enhanced the boarding gate facilities and the retail experience. We look forward to welcoming Etihad to its new Dublin home from early next year.”

 

Beatrice Cosgrove, Etihad Airways General Manager Ireland, added: “With our enhanced schedules from next April, we will be able to provide excellent new connections for travellers from Ireland to many more destinations in our network via Abu Dhabi. The expansion comes as we celebrate 10 years of flying on the route and welcome more guests to enjoy our fine hospitality and service.”

 

Etihad Airways recently hosted a delegation of officials from Tourism Ireland led by CEO Niall Gibbons as part of a travel trade incentive roadshow for UAE agents to promote holidays to Ireland. Tourism Ireland estimates 65,000 visitors travelled from the UAE to Ireland in 2015, representing an 18 per cent growth over the previous year.

Double daily flight schedule between Abu Dhabi and Dublin, beginning 1 April 2017:

 

Flight No.OriginDepartsDestinationArrivesFrequencyAircraft
EY 41Abu Dhabi09:30Dublin 

14:55

DailyA330-200
EY 48Dublin19:10Abu Dhabi06:00 +1DailyA330-200
EY 45Abu Dhabi02:30Dublin08:00DailyA330-200
EY 42Dublin09:30Abu Dhabi20:20DailyA330-200


Note
: All departures and arrivals are listed in local time.

 

 

 

Etihad aligns tier benefits across all Etihad Airways Partner airlines

Etihad Airways Boeing 787-9 Dreamliner

Etihad aligns tier benefits across all Etihad Airways Partner airlines

Airberlin, Alitalia, Air Serbia, Air Seychelles, Etihad Regional, Jet Airways and NIKI now all aligned with Etihad.

Etihad Rewards has now aligned the loyalty programmes of all Etihad Airways Partner Airlines. The move means that the eight airlines now allow the earning of Etihad Guest Miles across all airlines, along with spending (“burning”) on free flights, cabin class upgrades or gifts from the Etihad eward shop.

Tier benefits have also been aligned so that silver, gold and platinum members have aligned privileges such as priority check-in, priority boarding, lounge access and additional baggage allowance, regardless of the class of travel with any of the partner airlines.

The Etihad Airways Partners are Etihad Airways, Airberlin, Alitalia, Air Serbia, Air Seychelles, Etihad Regional, Jet Airways and NIKI.

The eight airlines fly to over 400 destinations worldwide and have programmes including Topbonus, MilleMiglia and JetPrivilege.

 

Etihad.com

https://www.businesstraveller.com/bt/etihad/