The carrier says it will add a €2 fee to all bookings made from April 4, to compensate for costs suffered by “force majeure” incidents such as the volcanic ashcloud, strikes and snow closures. The carrier says that it suffered costs of over €100 million over the last year, arising from from “flight cancellations, delays and providing right to care, compensation and legal expenses arising from more than 15,000 flight cancellations and over 2.4 million disrupted passengers”. Ryanair says that the majority of these claims arose from three periods during which it was “prevented from flying by the failure/inaction of third parties”, these being:
- the Icelandic volcano airspace closures of April/May 2010
- the snow closures of many EU airports during November/December 2010
- over 15 days of national ATC strikes, primarily in Belgium, France, Germany and Spain in summer 2010, which caused repeated flight delays and cancellations.