Berjaya Times Square in Kuala Lumpur will begin a six-month project to convert four of its top floors into Club Floors, adding to five existing Club Floors that were renovated last year. When completed the all-suite hotel will have 176 rooms catering exclusively to business travellers.
"We are moving more into the corporate market," said Mondi Mecja, hotel director of sales and marketing. "Right now, our guests are 50 percent leisure, 30 percent groups and corporates and 20 percent from other sources. We are trying to change that.
"In 2010, we begun the year with 43 new corporate accounts, many of them oil and gas companies as well as IT firms. The new direction ties in with the theme of the new rooms."
Work will be done in stages between May and October, and a key enhancement plan will see the rise of an executive lounge occupying the entire 20th floor. The facility will offer private check in and dining and meeting room facilities among others. This corporate product will then span levels 17 to 25.
Another facility that will be improved is the hotel's all-day dining Big Apple Restaurant, it will get live stations, whipping up Indian, Italian and Chinese cuisine.
"We are sinking a lot of investment not only on the hardware but also on the software," Mecja noted. "We have a new team on board. A number of people with a dozen or more years' experience in rooms, F&B, meetings and banquet have been brought in to enhance service levels."
Berjaya Times Square is the flagship property of Malaysian chain Berjaya Hotels and Resorts, which has 11 properties located in Kuala Lumpur, Penang, Tioman, Langkawi, Pahang and Redang in Malaysia as well as in Singapore, London, Seychelles and Sri Lanka.
For more about the hotel, visit www.berjayahotel.com
Gigi Onag
