You are here: Home »  News » 


News » 

United brings tarmac transportation to LAX

Published: 16/05/2014 - Filed under: News »

  • Print
  • Send

United Airlines has this week expanded its tarmac transportation service to Los Angeles International Airport.

The chauffeur service, operated using Mercedes-Benz GL-Class vehicles, is offered to some Global Services members and United Global First passengers who connect at LAX to a domestic or international flight.

Where possible, United staff surprise Global Services and United Global First customers with applicable itineraries who may have tight connections and will drive them across the tarmac to their connecting flights. The expediting service gives priority to those with close connections.

Jimmy Samartzis, United's vice president of customer experience, said: "We recognise that many of our customers value time above all else when travelling, and our tarmac transportation service demonstrates one of the thoughtful ways we can provide greater efficiency throughout their travels.

"With the expansion of the tarmac transfer service to Los Angeles, we continue to anticipate the needs of our most valuable customers when traveling through our hubs."

The service had previously only been available in Chicago, Houston, Newark, where it was introduced in January (see news, January 29), and San Francisco since March (see news, March 14).

united.com

Graham Smith

Read more about...

Bookmark with:

COMMENTS » 

Senator - 16/05/2014 10:21

Love the positioning here: "Where possible, United staff surprise Global Services and United Global First customers with applicable itineraries who may have tight connections and will drive them across the tarmac to their connecting flights. The expediting service gives priority to those with close connections."

Meaning, don't expect anything.. UA decide on your behalf. None-transparent benefits are the worst kind

ADD A COMMENT » 

Login details

To add a comment, please enter your email address and password.

Keep me signed in until I sign out

New users

If you are not already registered with us, please enter your email address and chosen password above, and also complete the details below. Your screen name will be displayed on our website.

Your message





TOP SECTIONS »

How do you justify traveller tracking?

How do you justify traveller tracking?

Putting your questions to corporate arrangers. This month — Isn't traveller tracking more about control than employee safety?
Read more »

Virgin Atlantic B787-9 Upper Class

Virgin Atlantic B787-9 Upper Class

We review a flight from Atlanta to London Heathrow onboard the airline's new B787-9 Dreamliner
Read more »

British Airways A380: What you need to know

British Airways A380: What you need to know

The national airline has eight superjumbos in its fleet with another four on order and due to be delivered by 2016
Read more »