Easyjet has upgraded its mobile app to allow the scanning of credit cards for payments.
Customers booking flights on EasyJet’s mobile app can scan their payment cards using their mobile’s camera and the information is used to automatically fill in all the payment details they need to make a purchase.
The ID scanning technology has been supplied by Jumio, a mobile credentials authentication company. The software is called BAM Checkout and is similar to Jumio’s Fastfill software which is used to extract and populate relevant passenger data, including passport number into the check-in form.
Within the first six months of the launch of the passport scanning, over 160,000 customers scanned their passport. Jumio estimated this reduced the average mobile check-in times by 83 per cent - from about two minutes down to twenty seconds. Easyjet says that the speed and elimination of the need for passengers to engage in data entry on their mobile device also contributed to increased customer satisfaction.
As a result, EasyJet working with Jumio, has integrated the card scanning technology into the EasyJet app.
In the two weeks since launch earlier this month Easyjet said it has seen a total of 30,425 payment card scans made by passengers. This number is growing and, currently, it says that some days are showing half of all card payments made via the scanner. The app can be used globally, and is available in the following languages: English, French, Italian, German, Spanish, Portuguese and Dutch.
Tom Otley
