KLM to impose seat reservation fee on economy passengers

20 Nov 2015 by Clement Huang

KLM Royal Dutch Airlines will begin charging economy class customers a fee to reserve their seats when booking their flights.

The fee of EUR20 (US$21) per leg will however be waived for Flying Blue cardholders with silver tier or higher status. In addition, customers that purchase the most expensive Full Flex economy fare will also be able to reserve their seats for free.

Exceptions will be made for passengers with disabilities, and the airline will ensure families with young children can sit together.

Seat selection at check-in, from 30 hours ahead of departure on intercontinental flights, will remain free of charge for passengers holding discounted or standard economy tickets.  

According to KLM, the new initiative ties in with its efforts to offer passengers “greater choice and control”. Other optional add-ons include the Economy Comfort seating and a la carte meals on intercontinental flights. 

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Clement Huang

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